Colin Fraser, Founder & CEO, Interactive 3Designs: i3d is all about providing solutions for your web development needs. If you want a great looking website, we have it. If you want help customizing that great website so that it is perfectly tailored to your needs, we offer it. If you need to talk to a real person and get real answers, we actually pick up the phone when it rings!
We have taken our years of experience, both in the software world and in the customer service industry, and we have merged them into a business which is uniquely human in this impersonal world of the internet.
I started Interactive 3Designs as a one man operation, building FrontPage 2003 web themes and templates. I had left the "MAN" after 20 years of dedicated service, feeling it was time to put my business savvy, and customer service experience to use - time to start my own company. When your hobby takes off, and earns more than your real job, the decision becomes a no-brainer. And so, I made the leap. After the first year of solo flight, and a year of drafting a business plan (which can be very tricky to do in the changing world of the Internet), Brandon Devnich approached me with a well-thought-out proposal. The next generation of Interactive 3designs was formed and we launched our new business plan into action. Brandon is now my business partner, COO, and the talent and brains behind our website.
Brandon Devnich, COO, Interactive 3Designs: And then I brought in the big guns . . .
Bruce Housser, Eminence Gris, Interactive 3Designs: I read that three times before I realized that supposedly I'm one of the 'big guns'. To me, a big gun is a potato cannon - full of sound and fury, running on hairspray, signifying nothing but fun.
Brandon Devnich, COO, Interactive 3Designs: Actually, that was a typo - what I really brought in were the big gnus - wildebeests, if you prefer.
Brandon: I used to work for Colin - now I'm his partner. I used to work for Bruce - now I'm his boss. Is this a great world, or what?
Colin: Focus, guys! I'm trying to be serious for a minute.
In this world of automated email responses and endless voice mail loops, one of the goals on which we all agree is our desire to keep the company human.
We believe the telephone will never be replaced by the Internet, nor will a PDF document answer all your questions on how to build a better website. We offer ourselves in your times of need. You can always call us directly. We'll be happy to answer your questions.
ah, the number 1-866-943-5733 (that's a toll free number in North America, we never scrimp at our customers sake)
Please note that we do provide a HUGE amount of information on our website; so please look there first because, at our prices, we can't afford to spend too much time answering questions that are already dealt with on our FAQ page, and we will gently point you in the right direction if your questions have already been answered somewhere on our site.
Brandon: That was very delicately put, pard.