HELP! PLEASE READ.
HI! I received a damaged ‘cowboy like me pullover’ from Taylor’s merch site :(.
The customer care are claiming that my pullover ‘arrived as intended’ even though I even included statements from other customers saying that theirs didn’t look like mine.
Please share so I can reach as many other customers as possible!
My goal here is to get a replacement because I would love the pullover so much if it matched the images from the site :(((
Here are images of what the pullover should look like from the web:
And images of what I received:
And here are images of statements from other customers:










