How to Communicate With Designers: Speak by Purpose, Not by Pixel
The graphical representation of this post, courtesy of our Creative Director, Alex
Statistically speaking, most of us are not designers.
I am not a designer, but I am lucky enough to work with some of the top designers in the industry.
I love seeing great products come from nothing to existence. Successful existence is usually the outcome of successful design. A successful design is (almost always) the outcome of the designer and the decision maker working together, well.
This looks like a joke to most, but it's still a reality. This is barely an exaggeration.
When we tell someone exactly what to design, we're ruining their talent. All "they're getting paid so they should do what they're told" aside, we're also being disrespectful by infringing on their craft (hint: never say that to a worthwhile designer, they'll never take you seriously again).
Design, for an application, is a channel between what a user sees and what a user can actually do.
What the user should actually do --
Should be mostly in the hands of the client or decision maker behind a product.
What the user should see --
Should be mostly in the eyes of the designer, but it should also be a derivative of what the user can actually do.
The best designers have a unique ability to design the details, the big picture, and marry the details to the big picture in the very end. Do not ruin this process due to ignorance or pride.
A preview of what's coming for the LaunchSky mobile app, designed with purpose
Let's take a decision-maker not liking a button, for example --
NOT helpful to say to a designer:
Can we add some more color and make the button bigger? I think that will look better.
internal reaction from the designer: Why? But ok, whatever - I just want to get this over with.
helpful to say to a designer:
The primary thing a user should be able to do on this screen is to register, the secondary thing a user should be able to do is to share to FB or twitter.
internal reaction from the designer: Ah - that makes sense. Let me figure out a way to make that clear to the user, first and foremost, and tuck the sharing in as a secondary priority.
Speak with purpose and respect the designer's craft -- in turn, they'll respect you right back. Your product will most likely look better and cost less because of the time and frustration you save.
Vlad CEO / DarwinApps












