How long does it take DC311 to fix a wire hanging on the ground? @dc311-blog - Tumblr Blog

120 Days is how long it takes DC 311 and DDOT to fix a wire hanging on the ground.

The end.

“@DDOTDC @311DCgov you can close this. @Verizon fixed it. To answer the question, it takes DC about 120 days to fix a downed wire. #thanks”

#The Answer #No Not Allen Iverson #120 Days

“@anotherjonah Would you mind following and DMing us so we can help make arrangements to send a tech out please? ^JYN”

Never would imagine Verizon would have the best customer service during this issue.

“@anotherjonah @311DCgov Follow up: as mentioned yesterday, this is @Verizon pole/wire. Streetlight inspector to contact Verizon for repairs.”

“@anotherjonah @marycheh @CM_McDuffie @CharlesAllenW6 @JackEvansWard2 @CMBrandonTodd Follow up: this may be cable or phone wire. Checking it”

It was confirmed this wasn’t PEPCO on March 19. Plus the bright orange sticker in the photos saying this isn’t PEPCO gave hints.

#things we already knew for $100

“@anotherjonah @311DCgov I hadn't seen your thread all along so when I saw it yesterday I resubmitted it. I'll follow up with colleagues.”

If only there was some sort of ticketing system that tracked this instead of each person who monitors their twitter account having to tell each other about issues.

“@marycheh @CM_McDuffie @CharlesAllenW6 @JackEvansWard2 @CMBrandonTodd dear CMs on @DDOTDC oversight committee: http://t.co/HaafzpiqhM”

Maybe elected officials can scare DDOT into pretending to work better.

#oversight committee

Seriously?

#Holding My Breathe

“@DDOTDC @PepcoConnect @311DCgov day 116. How is that urgent fix coming along?”

#Day116

“Day 115 of this issue being reported and not fixed @DDOTDC @311DCgov 15-00038009. What is the record?”

#Day115

“Day 112 of this issue not being resolved by @DDOTDC cc @311DCgov”

#Day112

“@SchadenJake @311DCgov @CMBrandonTodd it really is pathetic. Over 100+ days, closed twice, two "urgent" repairs”

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How long does it take DC311 to fix a wire hanging on the ground?