I quoted a web project for a fast turnaround, noting I could only meet the desired launch date if I was given all designs and material beforehand.
The client made multiple changes to what was asked of me, naturally pushing back launch date and tests.Â
My requests fell on deaf ears because they still pushed for the original launch date. They even asked for changes the night before.Â
Naturally something broke in production on the day, and they blamed us.
We fixed their problems, and they continued to push for a list of changes and fixes over the next few weeks, holding back the rest of our payment until âit was complete.â
After completing it, they asked for even more changes: âcould you do this,â âis it possible,â etc. Fearing that they thought our contract was an all you can eat buffet, I told them to take their project and go. However, weâd fulfilled the contract, and I requested they pay up. Of course, we still had all the code to give them as leverage.
Client: We have a new developer now. Please give us the code and the details.
Me: Weâll give you the details if you can guarantee our server costs and the payment for the rest of delivering the product can be assured.
Client: I donât take to blackmail very well. Give us the code and weâll review it.
Me: This isnât blackmail. Itâs our contract. Weâll give you our work when you pay us for it.
Client: This is critical for us. All our work has been leading up to this. We need that code or weâre going to be losing 40-50 grand every day.
Me: Well, you donât owe us 40 grand. If youâre losing that much every day, it probably makes sense to pay us.
Still no reply. Iâm sitting on this one.
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