Facebook, Messenger and Kids: The Ultimate Parents Guide (Revised)
I originally wrote this post in 2014 as part of a series on What Parents Should Know about popular social media platforms. But itâs almost 2018, and Facebook (like Snapchat, Twitter, and Instagram) has changed rapidly over the years. So has the way tweens and teens use it to communicate with each other.
Most of us have a Facebook account and use it regularly to keep in touch with friends and family. Some savvy social professionals use Facebook as their primary marketing tool for their at-home businesses. According to an article in Mashable almost 75% of teens were using Facebook back in 2014. While that number today has dropped to 65%, itâs nowhere near the âTeens donât use Facebookâ conversations I routinely overhear parents having.
Yes, tween and teens absolutely use Facebook. The differences between how kids and parents are using Facebook are astonishing, and hopefully this post will shed some light on how you can navigate Facebook like your kids, what to look for in their account, and how you can work to keep them safe while teaching them digital responsibility.
Top 5 Things Parents Should Know About Facebook
The minimum age to have a Facebook account is 13. This is not when Facebook decided that your child is ready for social media, or that it is safe for them to do so. This has everything to do with the Childrenâs Online Privacy Protection Act (COPPA), which prevents companies from collecting certain information from kids under 13. Rather than create an environment that protects kids from data tracking, Facebook and other websites and apps choose to restrict access to those under 13.
A first and last name and an email address are required to set up a Facebook account.Â
Just because your child does not have a cell phone or a tablet, does not mean they donât have Facebook. Kids share technology, usernames and passwords to keep their activity away from their parents and keep their online life thriving.
Wi-Fi is free almost everywhere. With Facebook being accessible on mobile and desktop (computer), kids do not need a data plan to use Facebook. Most schools now require a child to have a personal computer for homework, and the content filters only last as long as the computer is on the school district wi-fi. Once at home, the security isnât in effect and kids are free to surf the net without restraint (unless you have security set up at home prohibiting them for access certain websites).
Just because your child has added you as a âFriendâ on Facebook does not mean you will EVER see any content they publish or know what they are really doing. First, you can post content on Facebook and mute people on your friends list or select content only to be seen by certain people. So you will still appear on your childâs friend list, but youâll never see anything they post on their Wall. Second, the vast majority of what kids do is in the âMessengerâ feature of the app; the private conversations between them and one other person. These are not public and you as parents will never see this unless you are physically logged in to their account.
Parents Guide to Navigating Facebook
Facebook is THE most common social platform in use worldwide with 1.37 BILLION people on it every day. Iâm going to assume that the majority reading this post understand the basics of Facebook, and Iâm just going to review ways in which tweens / teens are using the app in ways that are probably different from most parents use it for.
 Most tweens / teens rarely post status updates on Facebook. I call this âfront-end usingâ and thatâs not what they really have Facebook set up for. Most of what you will see from them is when YOU or another family member tag them in something. But original posting? Itâs not usually the norm.
However, they can post status updates and content and deliberately exclude you from seeing it. In case you arenât familiar with this feature, at the bottom right corner of the content creation box on Facebook, youâll see a drop-down menu that says âFriendsâ or whatever your default is set to. Clicking the arrow, and selecting âMoreâ and âSee Allâ will show you all of the pre-populated options you have to send content to, as well as mini groups and lists that Facebook has created for you as well as some you may have created a long time ago. You can create a list of people (like your close friends, and exclude your family members) that you can create content for and no one else will ever see it.
You will not be able to see every post your tween / teen makes unless you are logged in to their profile directly.
 Just as you belong to different groups to keep in touch with the latest on your high school reunion, buy LulaRoe leggings, or network with local business professionals, your tweens/teens belong to groups too. Except their groups have HUNDREDS OF THOUSANDS OF MEMBERS from all over the world and they are basically online hookup groups. Regular posts in these groups includes threads where kids post pictures of themselves to be judged and rated by the collective group, or to meet each other and then scoot off to Messenger to have private conversations which include exchanging pictures (clothed to completely nude), phone numbers, and then begin âdatingâ on Facebook.
All the while they have no idea who is REALLY behind the picture of the person they are communicating with.
You will not be able to see what groups your tweens/teens belong to unless you are logged in to their profile directly.
Parents Guide to Navigating Facebook Messenger
In my opinion, the worst thing Facebook has ever done is break Messenger out in to its own separate app on the mobile version. (Actually creating Messenger at all was a disaster looking for a place to happen). While on a desktop computer, you can use Messenger within Facebook. This cannot be done on the mobile version and you need Messenger installed as a separate app in order to view the content and utilize the services. Iâm going to focus on utilizing Messenger on mobile devices, which is how most kids are using it. However, all of the features that Iâll be talking about are found in the desktop version too.
First, understand that Messenger is competing with Snapchat for your kidâs attention. So it has a lot of the same features that Snapchat does, but with a few added bonuses that kids are really taking advantage of. And itâs easier to use.
Here are the key things to know about Messenger:
You login to Messenger with your Facebook Username and Password
There are 5 main areas in Messenger:Â Home, People, a Camera for creating content, Games and Discover
 Messages shows you every conversation thatâs taken place. These donât go away. You can search through all of it and look for pictures that have been sent back and forth, as well as inappropriate conversations. As with Snapchat, partially nude, fully nude, and sexually explicit videos are being sent via this feature, along with frank conversations about anything and everything. If your child is involved with drinking, drugs, sex, gangs, bullying, or anything else that you can or cannot image that teens go through today, youâll find it here.
Active shows the number of people who are currently on Facebook/Messenger at any given time and how to connect with that person.
Groups lists all of the group conversations that have taken place, whether the account holder has left them or not, and what was discussed
Calls will show a list of the PHONE CALLS that have been made via Messenger. Yes, I said calls. While this will show up here, it does NOT show up as an outgoing call in the phoneâs call log. Do you see the camera next to the personâs name and the phone? Messenger allows you to make VIDEO CALLS as well (similar to Appleâs FaceTime feature), which also does not appear on the phoneâs call log. This is where it all goes south with tweens/teens. They spend HOURS calling and video-calling people via Messenger. Are they all people that they ACTUALLY KNOW?????????
 Message Requests. This is where messages from people who you are NOT connected to on Facebook/Messenger go. Once these messages are accepted, you are friends with this person on Facebook, and are now connected on Messenger.
Scan Code. This is the personal Messenger Code that Facebook has created just for the account holder to send people to add them to Messenger. This is very similar to Snapcodes on Snapchat.
Find Phone Contacts / Invite People. More ways that Facebook and Messenger can grab a hold of people in your telephone list and prompt them to join Facebook. And Messenger.
 To start creating content in Messenger (called My Day) from this option by selecting the camera icon in the bottom center. This will take you to a blank camera screen, and youâre ready to begin.
To create selfies with Facebook Filters, flip the camera feature around and touch in the middle of your face. Then slide the filters that appear on either side of the circle in to the center. You then scroll through and add them to your face, and when ready take a picture.
To take video, itâs very similar to working video on your phone. Point and hold down the button for the length of the video you want to record. You only have a short window on Facebook (similar to Snapchat) to record a video so keep that in mind. Facebook works in vertical in this format, not horizontal, so donât flip your phone.
To create non-picture based content, you can swipe the screen left to the âWrite Somethingâ option and a colored screen will appear. You can change the background color, add text, or freehand draw.
Once youâve taken your picture, video, or created your content and you are ready to post it, there are options. You can add it to My Day, where it will appear in Messenger for 24 hours and you can see who views it, Send as Message to anyone that you are connected with in Messenger, or Save it to your Camera Roll to be used on another platform or text. You can also add stickers, text or emojis on top of it.
See what I mean about there being a lot of options regarding where to send content and none of it has to be where you, as a parent who is a Friend on Facebook, can see it?
 There is a Games option within Messenger that allows tweens/teens to play arcade style games with EVERYONE that is signed in to the Messenger App, worldwide. This is a great way for your kids to meet âstrangersâ.
 Similar to Snapchat, companies, brands and digital media companies are using Messenger to communicate with customers and potential customers in order to ultimately increase their bottom lines. PayPal will now send you a confirmation of every transaction you make in Messenger. Like a Business Page on Facebook? You are now connected with them on Messenger and they can send you advertisements for products and services. Plus there are categories like Entertainment and Health and Fitness that will send you motivational messages and celebrity updates via Messenger every day, like a personalized news source that you create yourself. There are a dozen categories to choose from, and itâll make suggestions to you based on your user habits in Facebook.
Messenger helps your kids to be sneaky. It makes it EASY for them. First, by allowing a secondary app to be required to view private conversations gives parents the illusion that if their child does not have Messenger, they arenât having private conversations on Facebook. Second, by allowing them to make phone and video calls without creating a trail in the phoneâs call log.
I know several parents that have uttered the phrase, âMy tween/teen isnât allowed to have Messenger.â But they are allowed to have Facebook. Weeks later it comes to light that they WERE using Messenger, they were just using it on their friendâs phone at school.
Did you know that you can have more than one account information stored on the Facebook App? Yup. So kids give their BFF their login/password and then share devices at lunch time, extra curricular activities, or sleepovers with those kids whose parents are âstrictâ and donât allow them to have certain apps. Just because you donât see it happening doesnât mean that it isnât! Did you notice that the majority of these features are not visible as a âFriendâ on your childâs account but ARE visible if you are logged in as your child? Or have their device and can see directly on their phone what they see, who they are connected to, who else is using their phone for their Facebook account, etc.? Itâs imperative that we not only monitor the âfront endâ use on social media, but dig in to the back end of these social media applications, understand how they work, and where the pitfalls and dangers are for our kids.
If youâre child is just heading down the âmaking bad choicesâ road on Facebook / Messenger, Iâd recommend implementing the following guidelines:
Change the Facebook password to something that only you know
Adjust privacy settings. Recommended privacy settings are:
Only you can see the phone number on the account. Attach your phone number to your childâs account as well
Only you can see email associated with account
Only you can see birth year, Friends can see birth day
Only Friends can see location, work, and zip code information
Remove any third-party apps that have been used to log in to Facebook
Only Friends can see your Friends List
Only Friends of Friends can send you Friend Requests
Only you can see the people, pages and lists you follow
You do NOT want search engines outside of Facebook to link to your profile
For more information review the Privacy Basics tutorial on Facebook
Review all people on Friends list and remove anyone that is not a first-person friend. No strangers, and definitely none of the opposite sex.
Discuss appropriate video and digital content. Talk about sexually explicit pictures and video and the personal and legal ramifications of sending this type of content.
Schedule time when your child can be on Facebook and sit with him/her to review the content they are receiving / seeing and discuss pros/cons
Set limitations on overall phone and computer usage
Lock down the wi-fi at your home; do not give your child the password.
Have computer time in a public part of the house; even for homework.
Do surprise checks on your childâs phone and computer. I know of several teens who delete their Facebook / Messenger when their parents look at their phone, and then reinstall it after its given back to them.
Create and sign a cell phone / social media contract
If you begin to investigate Facebook / Messenger and discover that your teen has been engaging in risky / dangerous behavior, Iâd recommend implementing the following guidelines:
Change the Facebook password to something that only you know
Physically take your childâs phone. Get passwords for everything. Check what email account is linked to the app and start by gaining access to that email. Gmail will unlock with a 6 digit code text to the cell phone, and then you can reset the password.
Review all people on Friends list and remove anyone that is not a first-person friend. No strangers, and definitely none of the opposite sex.
Be willing to have a conversation with the parents of your childrenâs friends. Let them know that youâve found some disturbing things on your childâs social channels and they might want to check their own kidâs account. This is TRICKY, I know. Because a lot of people donât have the time or the inclination to monitor social media and tweens/teens like it needs to be done. They may not want to hear you. Know that your kid may lose friends because of this and be okay with it. Keeping your child safe is more important.
Therapy. Remember a confident child with a good sense of self-worth and self-esteem typically will not engage in this type of behavior. If youâre at this place with your kids, they are feeling pretty low as it is. Support, encouragement, and an understanding that tomorrow is a new day with an opportunity for new choices is always my best advice.
Naked Photos. If you find naked pictures on your childâs phone, DO NOT take screen shots and text them to yourself. Thatâs distribution of child pornography. Donât go there. Go through their entire Facebook / Messenger account until you are satisfied that youâve got a handle on the extent of the issues. Remember that you will probably never get the entire truth from your child at this point. Understand that details are going to be sketchy until they figure out that you are prepared to find it ALL, and then maybe they will start opening up. Lead with love, not yelling. Understand that they may not have an answer to why; therapy may be the only thing that uncovers that. Accept that at some point, once you have the big topics covered (sexual activity, drug use, alcohol use, bullying, self-harm, gang activity, criminal behavior) and know where your childâs participation level in each lays, it becomes rehash to continue to pour through everything.
Start putting a plan together for next steps and skills to move forward with the bullet points above. A continued berating for the same type of behavior, ultimately, wonât serve a purpose other than to tear your child down more than they already are.
If this type of content is on Facebook, odds are its elsewhere. Start looking at Snapchat and Instagram. There will be clues and conversations on other apps like HouseParty, Music.ly, and other places your kids are hanging out with their friends.
As a social media professional, it concerns me when I hear about parents allowing their kids to have access to social media without monitoring. It is imperative that we as parents not only understand the digital footprint our children are creating, but really understand how each of these platforms work ourselves. Donât feel embarrassed to take a class to educate yourself on the ins and outs. The more educated you can be, the more of an equal conversation that you can have with your child and the more likely they are to be receptive to what you have to say.
Kids donât need more âFriendsâ. They need parents.
What are your thoughts? Are you currently doing any of the above steps?
from Facebook, Messenger and Kids: The Ultimate Parents Guide (Revised)