You are unique
I work in an industry some call annoying, others call irritating, and still others call “contact center customer service.” I won’t tell you which category I fall under. On the other hand, I will tell you that if you have never worked at a call center, you likely have never felt defeat in the same way I have. The way that my job works, in a nutshell, is that a customer calls in with some request,…
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