Best Nonprofit CRMs in 2022
A fully capable CRM is key to your nonprofit’s mission, its growth and success. A perfect nonprofit CRM will help you organize and leverage your data to generate powerful insights, and to attract, engage and inspire your supporters, thereby empowering to amplify your mission.
Choosing the right CRM for your organization is crucial as you need a system that is easy to use, can be customized to your organization’s workflows and evolves as your needs evolve. And most importantly, a system that meets all your technology needs and eliminates the need for using multiple systems.
This is by no means an exhaustive list, but here are the top three solutions and how they stack against each other.
LiveImpact
LiveImpact is one of the few platforms that covers the entire spectrum of your technology needs from fundraising to volunteer and client management all under one roof. It is designed specifically for Nonprofits.
LiveImpact’s advantage over Salesforce for nonprofits and Blackbaud:
LiveImpact is specifically built for nonprofits.
LiveImpact is a fully integrated and highly customizable platform that eliminates the need to use multiple systems and spreadsheets.
LiveImpact is cloud based and has a modern, intuitive interface.
LiveImpact is ready to scale as the organization evolves.
You do not need a consultant or spend thousands of dollars to customize the platform.
Affordable and honest pricing
Salesforce for nonprofits
Salesforce is a customer relationship management system (CRM)--a database to keep records of your customers, and track customers through a sales funnel. Like all “management software,” Salesforce orients towards organizing your data and reporting on the information that you enter. It is best suited for large organizations that have the budget and are willing to spend money on engaging consultants to customize Salesforce for them.
Salesforce’s pricing is based on the number of administrators (in addition to some other factors). The per administrator pricing schema makes it quite expensive to provide administrative access to large teams or networks, which can limit the effectiveness of the database, as only certain people can update contact information, add notes, from a meeting, or create a new contact.
Blackbaud
While Raiser’s Edge does offer other products for events, email marketing, and online giving, their parent company, Blackbaud, sells these tools a la carte, which makes it a good choice for large organizations and limits usage for small and medium sized organizations.
Raiser’s Edge is steeped in functionality that is tremendously difficult to use. Their product has developed over the years by acquiring new software companies and thus creating a patchwork effect where several products are meant to be complimentary but used separately. Raiser’s Edge sets their pricing based on both the number of users and records. In addition, Raiser’s Edge consultants are required to update and maintain the system for you, which means dollars that could be used for supporting your mission are now going towards operating costs.









