dealership dms providers in India
As technology continues to reshape the automotive industry, dealerships and OEMs face numerous challenges in data management, supply chains, and customer engagement. Orbitsys, a leader in cloud-based DMS, addresses these hurdles with a robust platform designed to streamline operations and enhance efficiency.
Let’s dive into the main challenges and explore how to overcome them:
Connectivity and Data Management: Automotive dealerships and OEMs struggle with scattered systems and disconnected data, making it difficult to manage customer and vehicle information effectively.
Supply Chain Management: Monitoring inventory and managing orders across multiple locations is complex, leading to inefficiencies, bottlenecks, and increased costs.
Data Security Ensuring the security and privacy of customer and vehicle data is critical, especially with increasing concerns about unauthorised access and regulatory compliance.
Efficiency in Production and Distribution: Automotive production and distribution processes often suffer from inaccurate order forecasts, leading to overstocking or understocking issues at dealerships.
Customer Experience: Maintaining seamless communication with customers, managing service appointments, and providing real-time updates on vehicle deliveries can be challenging without integrated systems.
Cloud-Based Platform for Data Centralisation: Orbitsys offers a cloud-based system that centralises data, allowing dealerships and OEMs to access real-time, role-based data across multiple locations. This improves decision-making and streamlines operations.
Supply Chain Optimisation: Orbitsys provides real-time tools for inventory management, order tracking, and supplier collaboration, helping businesses identify bottlenecks, improve efficiency, and reduce costs in supply chain management.
Robust Data Security Measures: To ensure data security, Orbitsys uses encryption, access controls, and regular security audits to comply with industry standards and protect customer data from unauthorised access.
Improved Order Accuracy and Efficiency: By integrating real-time customer orders and dealership data, Orbitsys enhances production planning, reducing the risk of overstocking or understocking and improving overall efficiency in automotive production and distribution.
360° CRM: Orbitsys provides an all-in-one CRM platform for managing customer relationships, sales, and service appointments, helping businesses improve customer satisfaction and streamline service operations.