We'll be there for you!

Personal assistance services to help you get around in St.Petersburg - the best tool to save your time, money and nerves!

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Don't Waste Money On Roaming

Vodaphone charges GBP1.65/minute for making calls and GBP1.30 for receiving calls in Rest of The World countires.

EE charges GBP1.50/minute for making and receiving calls in Rest of The World countries.

AT&T charges USD 2.50/minute for making and receiving calls in Rest of The World countries.

While in Russia to have a 5 minute conversation would cost you up to USD 12.5. To have a few conversations during the day with a total duration of 60 minutes would cost you USD150. Oh, and you are paying for incoming calls just as much as for making them. Isn't it frustrating?

You know what. DON'T PAY ANYTHING! How is that possible? Oh, it is! It is possible with PA City. 

Let's put it simple. During a 3 day business trip to St.Petersburg on Standard PA City Package you get altogether 180 minutes of local calls free of charge. It is worth... wait wait... FOUR HUNDER AND FIFTY DOLLARS.  

With the Standard Package you get a free cell phone hire with unlimited calls to your assistance manager and 60 minutes of local calls per day. And you can be reached from abroad. Remember, incoming calls are free of charge.

You are saving a fortune, not to mention the meet & greet at the airport, return transfer and comprehensive support that you're getting throughout your stay for just $60 per day.

Please visit our web-site for more details and service request.

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The Premium Package - Mind Your Business, We'll Do The Rest

You are going to St.Petersburg, Russia to hold a number of meetings, negotiate on a new start-up and sort out a few personal things.

Facilitation of your trip looks like a task in itself. Bookings, looking for an interpreter, safety, taxi, how do you know, which restaurant you should invite your partners to? What if it's closed for a private event? Where do you find a matryoshka for your wife and a Russian hockey jersey for your son? 

Save your money and your time applying to PA City St.Petersburg.

The PREMIUM package includes both way transfer, so you don't have to worry about exchanging cash in the airport to pay for taxi or pay twice the regular price for a hotel transfer, we will also take you back to the airport once you are done.

Save hunders of dollars on your mobile, PA City allows you to make unlimited local calls with your PA City cell phone. You can also make international calls for lower price than your operator would charge you and while using a local sim-card your incoming calls are always free of charge.

Don't worry about making arrangements, we'll do it for you. 

The PREMIUM package includes two hours of chaperone per day, which you can use for accompanying and interpreting during a business meeting, shopping or an event. The best thing is that your are not limited with two hours per day. If you don't need a chaperone each day of your stay, save your chaperone hours and use them all in one day.

Visit our service page to learn more about the package and make a service request.

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Pay later

We are happy to assist our clients in every possible way. We strive to make your stay in St.Petersburg as safe and comfortable as possible.

One of the hidden features that PA City offers is a third party service support. To put it in a simple way it's when you ask PA City to pay for you, i.e. taxi, and then compensate for it upon completion of using PA City services.

There are a few reasons why you would find it helpful.

1. Immediately upon arrival it is unlikely that you have Russian Roubles in your pocket to pay for taxi. We use a trusted top class taxi service and pay for your ride remotely.

2. We will make sure you are buying a trustworthy product/service or will help you find an alternative.

3. If making a purchase via PA City you are not exposing your credit card details. Sad but true, a foreigner is an easy target for an abuser. You can read more about that in one of our previous posts 'Travel Safely'.

Request the service before your arrival or while staying in St.Petersburg at our WEB-SITE.

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The Standard Package - Perfect For Your Business In Russia

This one is way more efficient and interesting. With little price difference, you can afford so much more. In addition to every feature the Lite Package offers, you are receiving benefits to help you feel assisted and guided rather than just have a contact in case of an emergency. 

Let's see what our web-site says:

1. Cell phone hire (included in the daily rate) with a pre-paid local sim-card with unlimited calls/texts to your assistance manager and 60 additional minutes per day of local calls - an easy way to reduce your corporate expenses and save money on calls to your colleagues and partners within Russia.

2. 24/7 support from your assistance manager - meaning not only emergency but literally any occasion you can think of.

3. Departure transfer - we will take you to the airport or any other departure port free of charge if your stay in St.Petersburg with our service 72 hours or longer.

This type of package is strongly recommended to visitors coming to Russia for the first time. Also we'd recommend this to returning travellers as this is the best tool to experience the city safely.

You can find more details and request the service at our web-site.

Send your estimate request to [email protected] 

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The Lite Package

Let's look closer at what PA City is offering.

There are three types of packages available: Lite, Standard and Premium.

The package is a set of features that you get throughout your stay. It is charged daily, i.e. per each 24 hours of your stay starting from the moment of your arrival and meeting a PA City rep in the airport or any other arrival location. You can find the rates at our web-site.

All three types of packages have integrated features to make sure your stay in St.Petersburg is safe and that you always have somebody to contact in case of an emergency. 

This article is about the simplest package we offer, the mandatory minimum that you get when applying for PA City service - the Lite Package.

First of all, we want to make sure you arrive safely, your luggage is not lost on the way, or even if it is - no problem, a PA City manager will be there to guide you through the process of a luggage recovery procedure.

The second cool thing that you get that is your ultimate means of connecting your assigned assistance manager - a simple cell phone with a pre-paid local sim-card - the Lite Package enables you to make unlimited calls and send texts to your assigned assistance manager throught the entire duration of using PA City services.

Under the Lite Package you are free to contact your assistance manager on specific occasions:

- hotel reservations,

- taxi bookings,

- emergency. 

In addition to that you are entitled to unlimited chaperone in case of an emergency. E.g. to be accompanied to a doctor's/pharmacy, the police, governmnetal authority, etc.

The Lite Package is a fixed daily rate. You can find the rates at our web-site.

This is a perfect tool if you just want to feel secure and avoid situations where you don't know what to do in case of an emergency.

The Lite Package would suit business short-term travellers (1-3 days) with a tight schedule. We highly recommend to avoid using the Lite Package to those who travel to Russia for the first time and consider using upgraded Standard or Premium packages instead.

Important note: all rates specified at the web-site are applicable for St.Petersburg only. Assistance in other cities is possible and negotiable.

Request a cost estimate before you use the service at [email protected].

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Three Reasons To Ask For Assistance On a Trip To Russia

If you have had an impression that PA City is an extravagant option, which only a wealthy traveller would consider, there are a few down-to-earth reasons why you would want to have an assistant during your stay in Russia. It is important to see your personal assistance manager as a guide and your main contact person, which is their ultimate goal at the end of the day. Apart from offering a few sets of services, combined into three packages, aimed at making your stay in St.Petersburg, Russia, comfortable and enjoyable, the top priority in each service package is your safety.

Apart from that there are a few more sound reasons to apply for assistance services.

1. Save time

The only effort you make to have something done is dial your assistance manager: book taxi, reserve table, advise a store, look up a third party service - in a country where few people speak English having a local who is there for you 24/7 is something very helpful, isn't it?

2. Save money

Not only we do our best to help you find cost effective solutions but also we engage third party servies, like taxi, that are up to 50% cheaper than what a regular airport taxi or hotel transfer would charge you.

You can also compensate for taxi rides later so that you don't have to exchange Roubles immediately on your arrival or expose your credit card details.

3. Contact in case of an emergency

What are you going to do if you lose a document? What are your actions if you start feeling seek and need to get a medicine or see a doctor? Who do you call if you encounter a wrongdoing of any kind? 

For your convenience our service provides you with a cell phone and a local sim-card to be used throughout your stay in St.Petersburg to contact your assigned assistance manager 24/7. 

You can learn more details HERE. 

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Travel safely

Just had a phone conversation with one of our clients, he was travelling to St.Petersburg last year to attend a conference for a couple of days. He told me a story when his credit card details were copied in one of the three places he used his credit card at, we both are pretty sure it could have been the restaurant where they take your card and don't return it to you within 5 to 10 minutes... After he left Russia he found a few transactions had been made on his account while he wasn't even staying in Russia any longer.

Back then PA City wasn't there.

This is exactly the reason why I wanted to start this thing. Apart from the language barrier, a totally different way of thinking and culture, Russia does not appear to be the safest place to travel either. The worst thing about it is that international guests obviously seem to attract all sorts of abusers - a foreigner will NEVER call the police and is most likely leaving the country soon - very convenient!

It is stories like this that made me realise I don't want my friends to get in trouble just because they don't speak the language and don't know basic safety rules.

What PA City is about is lending you a hand, making sure you ALWAYS know who you could contact, ask for an advice, recommendations and references before you do something, let alone basic arrangements like taxis, hotels, tickets and reservations. PA City is an ultimate assistance tool for those who don't speak the language and are travelling in St.Petersburg for a short period of time for business or other purposes.

To know more details and request the service please visit our web-site pacityspb.com