RCI for weeks 6 and 7 project HUGE project
I am having a hard time to understand where to place the RCI in the research phase. For me, it seems like a usability testing even though I know it is not.
I have some questions like for example:
- During a remote RCI should we ask the user to share their screens?
- I am concerned about the data that maybe they would show if sharing their screens and their in-company’s policies.
- If we are researching for onboarding processes for employees in company’s should we ask the user to share with us their current tools or methods?
I don’t know really how to conduct this method without overstepping, specially being on remote.
This is the part that scares me the most for this project but I hope I’ll clarify these questions soon :)
That being said, I think it is a great way to really understand the user needs and current usages of their tools. I agree that we should do a RCI to the business analyst and the end user, it gives as a panoramic view of the problem.
Also, I am a little worried about the time frame for the project as the video said it would take at least 5 days to complete the RCI and the data analysis, I’m just crossing my fingers to not have any major blockers.
I’ll let you know how it went when I write my post for this project :)