Business and Internet Surveillance
I watched and read a conference talk that Maciej Ceglowski did called, The Internet With a Human Face. The reason I went back and found the typed version is because I enjoy reading and re-reading certain things when I want to fully understand them.
Maciej first talked about when the interstate road systems and cars first became popular. They were a great resource when it came to travel. However, it has become somewhat of a hassle because now it is next to impossible to live out the American dream without owning a car. The same this is happening to the internet.
One thing Maciej, mentioned that sent me way back was “permanent records”. Whenever I was little, and I got a bad grade or did something reprimandable, the words permanent record rang in my ears, just like they did his. The idea of everything that I have ever done being captured and written down for people in my future to read and go through, scared the living crap out of me. With this new age of technology, we have modernized and popularized our own personal permanent records. Everything that everyone does on the internet is stored and remembered. He said “Online, everything is recorded by default, and you may not know where or by whom.” This absolutely scares me. On the other hand, I realize that data gathering can be used to my advantage someday.
I also read an article called The Internet’s Original Sin By Ethan Zuckerman , which I felt tied in with Maciej’s talk quite nicely. The way Ethan discussed the internet is very similar to how Maciej discussed it, it was great in the beginning. However, as we go on as a human population, the models of business that we use on the internet are going to corrupt it, making it impossible to live in a world where we don’t have to pay for privacy.
Advertising at its finest, pop-up ads, were one of the very first tools that advertisers used when the internet first became super popular, and data was easily gathered. Information and data was gathered from each specific social media profile and used to pick and choose when and where certain advertisements would “pop up”.
Another, newer, business model that is discussed in the article is called Investor Storytime. Technically this isn’t really advertising, but it is the future of advertising. Most internet ads aren’t worth very much because there are just so many of them that it isn’t very hard for the average person to just ignore them. Investor Storytime, most famously used by Pinterest, creates ads that are worth the most. These ads appear at the exact right times and are sure to grab the attention of the correct potential buyers eyes.
The reason that Ethan thinks that the internet’s original sin is advertising is because it has taught just about every internet user to expect constant advertisements everywhere they look. Internet users are just accepting that if the majority of the internet is to remain free or at a low cost, data collection and surveillance will always be at large, and they are simply accepting that. He said, “Users have been so well trained to expect surveillance that even when widespread, clandestine government surveillance was revealed by a whistleblower, there has been little organized, public demand for reform and change.” This is very similar to Maciej’s point about how google and features like the cloud have found a way to master a “centralized web”. The only problem is, everyone is always being watched all the time.
Ethan’s solution to the problem is to “start paying for privacy, to support services we love, and to abandon those that are free”. I can kind of agree with that, however, it isn’t always possible to pay for things like the internet. I can see a world where it might be offered to the less fortunate, but we’re still trying to figure out health care, so I’m sure that the world that I live in is far from offering financial help to the technologically less fortunate.
Maciej has a lot of solutions to the problems that the way we conduct internet business. He thinks that data that is stored and saved without our full knowledge should be limited, including the length of time the data is stored. Data is also freely shared to third parties, even in times of crisis (like during a bankruptcy), that needs to stop. Right now, if I deleted my Facebook, it’s not really fully deleted. My information and everything I liked, clicked on, and shared is now stored in some data facility and to my knowledge will never be deleted completely. The right to delete things off of the internet, or in the data storing facilities, should be granted to everyone. The legal system as a whole doesn’t have a lot of say about privacy policies and terms of service. There should be much more protection, through the law, for the average internet user. These protections need to be able to apply to everyone world-wide. If we as a whole realize that the way we are doing business on the internet currently, is toxic, and we change, then we are going to be just fine.