Samantha Ivemey

My journey through the chartered institute of housing apprenticeship

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15/07/21 I have been collating all of the information into my report today for my works monitoring project. I am now at 35 pages and still going.

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07/01/2022 I've had a very productive week and have managed to whittle down the influx of queries from over the Christmas Break. I feel very satisfied with my achievements heading into the weekend.

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05/01/2022 There is officially 2 weeks left today until my end point assessment. I am feeling rather nervous the closer it becomes but take comfort in my rehearsals to prepare for it.

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04/01/2022 I would like to wish a Happy New Year to everyone that is back to work today and like myself has come back to an influx of queries and emails. I plan the start the year as I mean to go on with making a to do list with priority ordering to ensure I am completing the most important tasks first.

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24.12.21 I have a Lunch and Learn Webinar today on Powerpoint Presentations through Microsoft Teams. I hope I can pick up some useful tips to use in my own Presentation.

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22nd December 2021 Today I completed my final client meeting before breaking up on annual leave. I have worked so hard over the last few months and I'm looking forward to spending the Christmas Period with my family.

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15.12.21 NETWORKING Lunch & Learn event this afternoon on How to remember Names and Other Networking Skills Workshop

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10/12/21 Another week another lunch and learn webinar. Today's session was on how to manage difficult people.

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06/12/2021 Today I had a very important meeting with the client and our Head of property management to discuss the upcoming section 20 project along with the feedback from leaseholders and how best to move forward. This is the largest project I have dealt with so I was pleased to have the support of my manager.

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30.11.21 Today was the first time I held an Annual General Meeting by myself with the clients and leaseholders of a property in South Ockendon to approve the company accounts, reinstate directors, accept the minutes from the last meeting and reappoint the accountants. Once the formalities were out the way it was up to the residents to bring forward anything they would like in regards to the site such as the gardening parking etc. I feel that overall the meeting went well.

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26.11.21 Tonight I accompanied another property manager to an Annual General Meeting with the clients and leaseholders of a property in Ingatestone to approve the company accounts, reinstate directors, accept the minutes from the last meeting and reappoint the accountants. Once the formalities were out the way it was up to the residents to bring forward anything they would like in regards to the site such as the gardening , cleaning, External redecorations , lighting and intercom repairs and items being left in the communal areas etc.

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11/11/21 It's my last day at work today before I'm away on Annual Leave for my 30th Birthday. I cannot wait to start the celebrations and have a well earned rest on my week off.

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05.11.21 I've been rehearsing through my powerpoint presentation in readiness for my end point assessment to ensure that it is under the time limit and making myself flash cards to prompt myself on what comes next.

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23rd October I have been researching today to try and prepare for my End Point Assessment Questions. I have been looking into National Equality and Diversity Legislation.

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15th October I have switched my morning reading to KDL Law updates with a nice cup of tea to increase my off the job learning. Today's reading Enforcing Tribunal Determination under Section 27a as to payability and reasonableness for service charge.

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04.10.21 Lunch and Learn Webinar today on Questioning and Listening Skills to understand a Customers Point of View.

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30.09.21 Today is HML's Annual Conference 2021 - We are having a remote version this year due to the Government Restrictions of large gathering. This will help increase with off the job training on One File as the meeting will discuss various aspects of Customer Service, & Health and Safety changes this year.