Policies
First of all, an apology to my local buyers. I am apologizing in advance... It will be difficult to pick up items from me. I LOVE meeting other planty folks from around the way. Most all of you enrich my life in the short time vibing with ya for sure ❤️❤️❤️ however there have been enough hitches to make pick ups difficult. Laundry list of reasons to follow or feel free to skip, lol. Just accept my apology now. Anyway some things I have experienced are: things not for sale taken from porch on porch pick ups, folks wanting address then no show (then things mysteriously missing), folks disregarding agreed upon times and showing up whenever, folks wanting to cherry pick or argue about prices (!) So, ya, know that you probably won't be coming to my home for pick up, and porch pick ups are a no-go at this point =( Also note that I garden in several different spaces. Yes I have a problem and yes I am lucky that I have family who can humor me... But know that I need a heads up for pick up, I usually need to gather items from a few different places.
Any issues? Talk to me! I handle all issues individually on a case by case basis. But maybe I can save us both some time here: Damaged packages= talk to your local USPS, even better, here is the link to file a claim online, super easy! https://www.usps.com/help/claims.htm you will need information from the shipping label so do not throw it away. You'll want to take photos of damage and a screenshot of your purchase with your address name amount paid, etc, to serve as your receipt. You'll need my email address which I can give you if you cannot find or don't have on your end. Lost Packages- see above. I have 0 control over the packages once they leave my hands. Know USPS won't let you open a case until package has been missing for 14 days from scan in date but sometimes if you call the USPS 800 number your package magically shows up. All Priority mail packages ship with insurance. Also know that I will not file claim for you.
Issues stemming from the above such as wilted or dried out plants, damaged, broken, etc- file a claim please. But know that I do have a pretty generous policy regarding replacement items if you agree to pay shipping costs, supply photos, and answer all of my questions lol. Also know that I've been selling and trading plants since I was a kid before the internet and stuff. Yup its been my hustle for a while. My point being that I've dealt with most type of scamminess, trickery, coercion, gaslighting, and threats (!) several times over. And lol its usually over those $10 items... you guys...
Please read listing throughly. Please know exactly what you will be receiving. Please know how to take care of this plant in your region. Its a bummer for both of us when you buy a cutting but a plant was expected, or when its too early in your region for a particular tropical that I grow year round but you cannot... And it really stinks when bad feedback is left with this type of situation =(
People looking to get something for nothing, pushy people and people who want to tell me how overpriced my stuff is compared to XYZ (shop with XYZ please, lol. But I promise my stuff is a better overall value for the price). If this is you, pls don't buy =( Also meanies in general need not shop please.












