Useful Tips and Tricks to Troubleshoot "0x80070035" Error in MS Outlook
Microsoft Outlook plays a very crucial role in office communication while users send or receive emails irrespective of their location. It comes as a component of Microsoft Office suit, and it is very helpful in managing personal information. You can use Outlook as a stand-alone application, and you can also use it with other applications like Microsoft Exchange Server or Microsoft SharePoint server. Despite all these features, your Outlook may malfunction at times while you face certain errors. In this blog post, we will share information regarding symptoms, causes and troubleshooting 0x80070035 error that is a common error faced by Outlook users.
If you are the one who is facing such critical errors on your Windows PC, then you can either go for self-troubleshooting or call a reliable computer support helpdesk for quick troubleshooting. The channels and means of computer support have evolved considerably with the advent and advancement of Internet technology. The internet has enabled remote desktop applications using that we enjoy online technical support for troubleshooting such errors.
The crux of the online computer repair is that you get computer repair sitting on your couch without moving your laptop out of your home or office. But those who want to self-troubleshoot their PCs can continue reading the blog to know expert troubleshooting tips to fix the error.
Symptoms of the Error
While using MS Outlook, if you open Account Settings and then click Add on the Data Files tab, you may receive an error. The error might have the following text message:
“An unknown error occurred, error code: 0x80070035”
No result happens when you click the Home ribbon, or you click the New Items. Once you face the error, you will not see any response even after selecting ‘More Items’ and clicking ‘Outlook Data File.’ You will not be able to create the new Outlook data file.
The error affects both Outlook 2013 and Outlook 2010 versions. Due to the error, you fail to open Outlook Data files by clicking Open & Export (Outlook 2013) or Open (Outlook 2010). Now you will not even get prompted for the Outlook data file to open. However, you will not see any error message.
Causes
To troubleshoot such critical and annoying errors, you must establish its cause precisely with a thorough diagnosis. Once you find the cause, it gets easy to choose the right troubleshoot steps and then fix the issue permanently.
The error that we are discussing in the current blog takes place when My Documents folder of the user is located on a network share. The error results because the network share becomes inaccessible to the user. Now let us know about the troubleshooting steps that help you fix the error without using any third party technical support.
Troubleshooting Steps:
Perform the following steps to find out the location of your ‘My Documents’ folder and then change the path of an invalid location:
• First of all, you need to close Outlook.
• Start Registry Editor. Use the following steps to launch Registry Editor depending on the Windows version you are using.
• For Windows 8: Press Windows ‘Key+R’ to open a ‘Run’ dialog box. Now, type regedit.exe and then press OK.
• For Windows 7: Click ‘Start,’ and then type regedit.exe in the search box followed by Enter.
• Once you successfully launched Registry Editor, you need first to locate and then click the following subkey in the Windows registry:
• Once you locate the subkey, you also need to find out the following value:
“Personal”
Here you also need to verify that the ‘Data’ field for the ‘Personal’ value contains path leading to a valid location. If you don't know the path exactly, then you can copy and paste the path into Windows Explorer to ensure how you can access the location.
Things to Consider
You may fail to access the path in the Personal value if you stay connected to a different network, or you are working offline. To deal with such a situation, you need to reconnect to that framework, and they try to open or create a PST file again.
But if the path in the Personal registry value is not a valid location, then you can change it by performing the following steps:
• Double-click the ‘Personal’ value.
• Now go to the value data box and then type the valid path for the ‘My Documents’ folder and then click ‘OK.’
• You must know that the default data for this value is %USERPROFILE%\Documents.
• In the below image, you can see a custom Personal value data and ways to change it back to the default value data.
Finally, you need to exit Registry Editor. Once you perform the steps mentioned above, you will no more face issues while creating new data files in the Outlook.
Conclusion
There is no denying of the fact that we all require Outlook more than anything else for effective and quick office communication. Any issue with the application can halt many vital processes, so it gets urgent to fix it as quickly as possible. However, you can easily fix the issue by using the steps mentioned above, but if the error still prevails and you are not able to use your Outlook then try reaching a reliable technical support helpdesk.
