when your negotiation partner loudly accuses the other side with “I think you’re being a BIT short-sighted!” and for a second you thought he was calling her a bitch :o

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when your negotiation partner loudly accuses the other side with “I think you’re being a BIT short-sighted!” and for a second you thought he was calling her a bitch :o
planning is the organization of hope
John Forester, Dealing with Differences
You stare at him dully. You need a cup of coffee.
Bargaining with the Devil, Robert Mnookin
There are three things extremely hard: steel, a diamond, and to know one's self.
Benjamin Franklin, Poor Richard’s Almanack
The negotiation class I’m taking was featured on the front page of MIT News!
Saying "I'm sorry that you feel hurt" is not nearly as powerful as saying "I'm sorry for my poor behavior and the hurt it has caused you."
Beyond Reason, Fisher and Shaprio
After resolving a major glitch in the LMOD website... we can safely announce your coaching feedback is now visible on the website. Professor Verdini put on hold a conference call with the United Nations Headquarters to play good cop/bad cop with MIT's IST to solve the issue ASAP.
Email sent to Art & Science of Negotiation class