Okay this is going to be a pretty big update related to work. And it’s gonna be pretty big because I haven’t been writing my rambling posts lately because I’ve been too busy at work when I normally would’ve gotten my feelings written down. idk how many are interested in this these days, but I know I’ve had followers that found my work updates interesting.
As you may remember I worked as a supervisor at a fabric store for many years and was worked into the ground with a horrible pittance for my effort. That company folded and I worked at Target for just over a year at the front end to utilize my management skills, but I realized that I had basically learned everything I could in such retail settings and I wasn’t happy. So I left and ended up working for Shopko pharmacy... for about a year until they also folded.
So the last two years I have been working at a Kroger pharmacy. I will be blunt - I am not a fan of Kroger though the reasons why are not specific to just Kroger but are evident in most retail pharmacy chains (and corporate customer service in general).
When we started administering COVID vaccines it was... rough. It wasn’t quite as horrible as the first few months after opening the new pharmacy because now we have learned a lot and know how to do most of what we’re doing and overall our patients are not abusing us as they had early on. But we are running around 26 vaccines over the course of two hours and not processing and dispensing medications during that time so we then spend the rest of the day frantically attempting to catch up while all of our patients that had to wait until we resumed daily services flooded us at once. We were short a tech for nearly three months and she has just returned and I already noticed the difference this past week. This means that now we are not spread thin with no extra coverage but instead no longer have to pick up tons of extra hours on top of having no extra coverage to help catch up from the vaccine clinic.
A few weeks ago I stayed over five hours after my shift, two of which during closed hours, and even two techs working literally all day including after closing with the pharmacist and getting caught up on several projects wasn’t enough because by noon the next day we were already sinking. It was at that point that I determined I was done. It didn’t matter how much we tried, we couldn’t get ahead and this meant that every day it felt like we were terrible techs unable to do our jobs competently.
I didn’t have any deadlines or programs at the library the following Monday so I decided to use my first vacation day in over a year for a three-day weekend only to be asked if I could come in Monday evening at the pharmacy because it was such a shit show. I decided not to go in because we are very limited on what we can do after 5 anyways but I felt so damn guilty about it so a few days later I started job hunting with the goal of looking for something that will use the different skillsets I have developed at the library hopefully I can find a part-time job running a local business’s social media though that isn’t very likely in the small community I live in. All I know is that I am Done with pharmacy.
Meanwhile about ten years ago I started working at the circulation desk at my local library and found I was truly passionate about libraryship as a career. I’ve wanted to work in technical services processing books full-time for years, but technology and the changes of how libraries run means this is not a likely option unless I am at a much larger library. Around five years ago I kinda fell into the program and volunteer coordinator position and while I have had to manage many challenges and work to improve myself to meet those challenges it has been a good experience. Unfortunately it is only a 20hr position and after years of telling my director I would like more hours and I could bring so much more to the position if I had those hours, she kept hesitating to explore that.
This past year my old director retired and we hired a new director. This director has experience at libraries that had dedicated positions for building and managing an online presence and reaching communities in a variety of ways, so when she heard the ideas and suggestions I made throughout the pandemic while we were offering services virtually and determining that we had a HORRIBLE online presence it became an interest to her to possibly utilize my skillset to build that online presence. She tasked me with working on social media plans only to realize I was overburdened with programming at 20 hours and unable to put time into social media so she stepped that back.
The need to build our online presence hasn’t gone away though as Youth Services posts all their virtual programs via Facebook Live and has been sharing many other posts and Adult Services has stepped up their game as well meaning posting conflicts have started to be an issue since everyone has basically just been posting whatever they want with little to no consistency or branding. So my director tasked me with herding cats even though there has been no recognition of my role as a leader leading to me not wanting to overstep.
I asked my director in my bi-monthly meeting about a desire for more hours as well as a better understanding of my role in the future of our library. My city fucked up their budget a year or two ago and with COVID our hours and positions are actually on a freeze so I cannot get more hours though my director does have the goal of getting more hours to a few positions including mine. We are joining our local system this year which may mean we do not need our technical services positions so if any of them leave those hours could be allocated elsewhere. I just have no idea when these hours could become available. But this conversation did lead to giving all of programming to Adult Services and having my job become marketing and volunteer coordinator instead of program and volunteer coordinator.
My only concern is that this change may mean my position doesn’t need more hours later down the road? And that is literally all I want: a full-time position at my current library (since I am settled into this community) so I can work one damn job and have benefits. (My teeth have been a mess for years and yesterday I ate a nut wrong and was in so much pain I left one job early and called in sick to the other.)
Over the past couple of years Youth Services has started tasking each of their staff with planning and running their own programs and our goal is to do something similar with Adult Services. The biggest issue with that is that my current programs may not really play to any of Adult Services strengths, so some of my programs may be dissolved later this year.
I suspect Garden Guru which we market and host but is planned and presented by Master Gardener Volunteers will continue as it is fantastic series with minimal work on our end. We will probably end up changing around book club a fair bit which is fine as it has always been in a state of flux as I worked to figure out how to make it work well. Paint & Sip hasn’t been run in over a year due to the pandemic but will likely continue in some form. Make & Mingle has been monthly kits which is EXTREMELY time consuming and will likely be changed a fair bit when taken over by Adult Services at least during the transition and probably afterwards as they plan for its future.
Paint & Sip’s popularity has been my biggest frustration over the years but it and Make & Mingle have also been the most gratifying for me as I have always gotten the most positive feedback during and after those programs from participants. Also my office is basically a craft storage space and I am going to miss being known for the crafts.
I need to write up a new job description. I need to write out my programming planning and organization for Adult Services as a guide as they take over. I need to continue moving the Google Drive folders from my personal Google to the library’s new Gmail so that Adult Services will have control over them. I need to make sure these programs are all planned out enough to make sure transition is relatively smooth (Adult Services staff will either shadow my programs a few times or I will shadow with them as they take over and I figure I will work with the staff picking up different programs for transition plans).
So yeah... a fuck ton has been going on the last several months both overwhelming and exciting.