freshgratednutmeg replied to your post “Tumblr’s New Blog Backup Feature!”
Did you ever hear back from them? I've been exchanging emails for three weeks (and they started ignoring my emails a week and a half ago) and never got an update on the 'closed window while it was generating, and now it doesn't show processing, but throws an error when I try to regenerate' - Would love to know if they've at least solved this for *someone*
@freshgratednutmeg
After the last message I got, which you can read about HERE, I haven't heard anything, and nothing’s changed. :-/ Honestly, I’m starting to think that this was something they tried to quietly roll out before all of the bugs were fixed. They weren’t expecting a bunch of people to take notice and start trying it out. Oor maybe they were and we’re being used as their ‘beta group?’ I have no clue at this point.
Regardless, I have three blogs that have said ‘Backup Processing’ for MONTHS now with no change despite the last message I received from Support. I’ve really kind of given up at this point. Until I’ve got a reason to care about the fact that it’s frozen, I’m going to let it be.
In the meantime, I’m using a (unfortunately) over-complicated free program that essentially does the same thing. It’s called HTTrack Website Copier, and once you get the hang of how to use it, it works fantastically (as long as your computer has the space to hold all the files it generates.) It, unfortunately, can’t save Inbox or IM messages or private posts the way Tumblr’s backup can, but I’ll take what I can get.