11. "How are they seen by people around them - family, close friends, colleagues, or strangers?"
Jishen is the world's most socially awkward man, so it varies from person to person LMAO. I think those who are very close to him think his awkwardness and candid honesty is endearing and arguably his charm point LOL. Colleagues think he's a little odd and quite kept to himself, but generally okay.
Strangers think he's an absolute weirdo. Since he's plagued by his extremely sensitive clairvoyance, he's constantly haunted by the voices of the dead, arguing with them. From an outside pov, he'd just be a strange man who's always angrily muttering to himself in the corner... Sometimes people mistake him for a homeless man.
19. "How do they connect with the people around them? Love language, how they offer comfort, etc."
Jishen isn't used to extravagant gestures nor is he very good with his words, so the best he can provide is simply being there for the people he cares about. He's not sure if he's saying the "right" words to make someone feel better, but his best quality is simply being real and honest and that candidacy can be refreshing for some.
His love language, it's meaningful everyday gestures like peeling a fruit for them or helping them out in small ways... And quality time! Simply being comfortable in each others' space and being a shoulder to lean on when they need it.