Okay so I'm going to give my frustrations out with Tumblr.
I'm very very poor. Alright? Here's how it goes. I'm also a college student.
I need class books. I cannot afford $650 on four damn books every semester: I just can't. So I choose to rent.
I originally went through Chegg.com because Chegg seemed really on balance and just a very business-like site. And it was, I never had any problems with the condition of my book or how fast it came.
The reason I decided to switch from Chegg was because
1. The prices weren't the cheapest
2. They didn't have flexible dates
I personally take Quins at my college because I attend an accelerated program. A quin is basically half of a normal college semester, so I'm paying for twice as long as I would normally and, like I said, I really can't afford that.
I switched to BookRenter.com a week or so ago because they were listed as one of the best rental sites AND they had five options for return dates, each one being cheaper than the previous.
Sociology In Our Times: The Essentials ($14.67)
Psychology ($44.87)
Economics Today: The Macro View ($33.59)
The Art of Public Speaking with Connect Plus Access Card ($49.65)
My books came fine, some of them were really beat up but I honestly didn't expect much from a rental store (even though Chegg's were beautiful but they probably have the money to re-buy beaten up books).
All was great until I noticed...
My "The Art of Public Speaking with Connect Plus Access Card" did not come with a fucking access card (which is required for class)
I went and checked the website thinking maybe I misclicked or something and I didn't
http://www.bookrenter.com/the-art-of-public-speaking-with-connect-plus-access-card-007760170X-9780077601706?osid=0_12_1&sterm=the+art+of+public+speaking
Above is what I ordered: with the Connect Plus Access Card
http://www.bookrenter.com/the-art-of-public-speaking-0073406732-9780073406732?osid=0_7_1&sterm=the+art+of+public+speaking
Above is what I did not order: the plain no access card version
The CPAC was priced at $49.65.
The non-CPAC was priced at $19.43
The Access Card itself, if I were to buy it online, is thirty dollars.
Now, on the side of every page it says:
Supplemental materials are not guaranteed for textbooks (access codes, DVDs, workbooks).
However, I'm going to bitch about that too.
If a book says it has something and doesn't but goes for the same price as one without: fine that's fair and understandable.
But I paid THIRTY. DOLLARS. MORE. (which IS THIRTY DOLLARS that my dad just can't throw out the window) for the SAME BOOK as one ALREADY LISTED.
"If you do not wish to purchase the supplement separately, you are welcome to return your book for a full refund"
And I had already explained in the email that I paid more money for the connect version
So yes I'm really fucking pissed off right now because I *NEED* my book for class: I can't just return it, but I also need that money request and the CS person just closed my request after he answered: he didn't wait for a response (a huge HUGE pet peeve of mine in customer support)
I'm strongly considering messaging chegg and asking if there's any way I can do a set up of a shorter rental time because I'm just really pissed off and once again stuck between a rock and a hard place and just fucking shit...