Case Study: I Decided To Start A DTC Fashion Brand. Here's How I Did It
In 2017, I got a crazy idea. I decided if I couldn't find the quality, clothing pieces I was looking for, I would just make my own. So I set about figuring out how to do that.
Who doesn't love an oversized, cozy cashmere sweater? This boyfriend-style staple is key, but I couldn't find one anywhere after searching for more than a year. Same for a washed denim shirt. I surveyed my target audience and found many having the same struggles. This helped to solidify my idea to create a line of boyfriend-style clothes with high-quality fabrics. My plan was to call it boyfriend.
I put together a business plan and product roadmap, working with an artist I found on FIVRR to conceptualize the designs.
Then, I got an unexpected opportunity: I joined Diane von Furstenberg's Fashion Brand Masterclass. She chose my business plan to discuss with the group, and thought my idea had legs, if a difficult to trademark name (she was right).
With that positive reinforcement, I plowed ahead, hiring a design team in New York to bring my visions to life. I hired a fit model, conducted numerous fittings, riffed on the designs, and kept improving until I had three pieces I was confident in to roll out in a mini-collection - The Maxwell Cashmere Sweater, The Joey Pocket Tee, and the Cody Denim Workshirt.
The tenets of my new brand were the boyfriend style, quality materials, sustainability, and being US-made. I began with a tagline of "Menswear-Inspired. Made to Last." But after determining I couldn't trademark "boyfriend," I changed the name of the brand to "boyette," a diminutive play on my last name. I decided that gave me more brand freedom too, should I want to expand into dresses, for example, so I dropped the "menswear-inspired" from the tagline.
But then, how to present the brand? While I was making fine pieces, I didn't want the brand to be too precious. I wanted it to be soft, but also have a little edge and be pro-woman.
Over time, I honed that tone into my social presence, with a juxtaposition of soft photography, diverse models, and edgy copy.
My business plan outlined some unique customer experiences I wanted to build into my store to make it more like shopping with friends - easy ways to share items with friends (the Should I Buy? button), more stories and content baked into the buying journey to drive engagement, and showing suggestions for styling right on the buy page to help customers see how they could personalize these basics. In the end, though, I chose to start with a shopify store as my MVP experience.
My marketing strategy was to leverage a strong, memorable social presence, a partnership with a pro-woman organization (1% of revenues go to Running Start), and PR. I worked with a brand agency for brand look and feel, and conducted several photoshoots to build up my photography library - often acting as my own photographer and sometimes model. I opted for a combination of photos and text-based posts to give my Instagram greater interest, playing around with different post designs.
Putting all the pieces together, I tested different social strategies and paid advertising combinations to drive site traffic (the holiday ads targeting husbands and boyfriends worked really well during the holiday season). And Running Start and I co-promoted each other. All those efforts paid off, putting me in the top 20% of shopify websites for traffic volume after just a few months. Two of my pieces also appeared in Tatler magazine, and I was featured in a sustainable fashion podcast.
Next steps for the brand: investing substantially in PR to land more fashion mag placements, and experimenting with influencers, as well as some guerilla tactics. In addition, I'm beginning to think about my next mini-collection. I'm looking for the perfect wool coat.