Agencies are uncovering the growing importance of mobile applications to connect with the public. While federal apps have gained tremendous momentum this year, the opportunity to address mobile citizens hasn't been lost at the state level. Claire Bailey, director of the Department of Information Resources in Arkansas spoke at the FOSE conference in Washington last month as part of a panel on using mobile technology to engage the public. Bailey discussed a variety of popular applications Arkansas offers its residents. The YOUniversal app for example, allows students to apply for financial aid, while the Game and Fish Commission have created an app that provides information to hunters and anglers, and even lets them report what they catch or kill.
Government organizations offer an assortment of apps from automated reporting of potholes to first-alert earthquake systems via Twitter to meet growing public demand. Mobile technology is the way of the foreseeable future- utilizing this landscape to communicate with constituents is beneficial to state, local, and federal governments alike.