How Does A Cloud Based Phone System Work?
Till around a decade back, cloud based communication solutions, otherwise known as cloud systems were only an alternative, but at present, they have turned into a necessity for businesses. This has mainly happened due to all the technological advancements taken place in the past one decade and also the features that modern day ICT solutions come with. To make sure that you get the best out of them, it is important to be aware of how does these solutions work and this is what we have focussed upon here in this post.
What Is a Cloud-based Phone System?
Cloud system can be defined as a solution where traditional wires and cellular voice network is not used and instead, the Internet is used to make and take calls. These calls are mainly voice calls, but there are no such limitations at all and using high speed Internet connection, any kind of calling can be initiated such as video calling as well.
While residential VoIP service (Voice over Internet Protocol) is also hosted in the cloud, the term “cloud phone” is most often used for business phone systems.
How Is a Cloud-based Phone System Different from a Traditional PBX?
A number of features or things make them totally different from each other and the main difference between them is the presence of wires. In traditional onsite PBX system, traditional systems working on wires were used to connect within the office and department and at the same time, with the outer world as well. This was a really nice system until the cloud solutions arrived into the picture. The only drawback of the traditional PBX Phone system was that they were too demanding in terms of maintenance. Also, as compared to cloud systems or VoIP phone solutions, the PBX system lacked several features that were so useful for any business.
Could Solutions
As compared to PBX, cloud communication systems are software based and run using high speed Internet connection. The benefits are low cost availability, low demanding in terms of maintenance, full of all the features that a business could require and so on.