What is Cloud Voice? #CloudVoiceQuestions on YooZoom
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What is Cloud Voice? #CloudVoiceQuestions
Welcome to Cloud Voice Questions, a new regular section where we will answer some of the most common questions we get about the Yoozoom Cloud Voice Service and Hosted Telephony in general. Today we are going to start with a pretty fundamental one.
What is Cloud Voice?
Cloud Voice is the name of our premier Hosted PBX Service. We like to think of it as the modern way of having feature rich business communication, without having to worry about the cost and maintenance of expensive phone system hardware.
The “Cloud” part refers to the fact that all the hardware and technical wizardry behind your telephone system is hosted somewhere other than your business premises. We use Cloud Hosted services everyday, from dropbox to Netflix, and business telecommunications is now the latest area to capitalise on the the advantages of the Cloud.
Cloud Voice saves you money because you do not have to buy an expensive SIP trunking solution, requiring cost, space and employees to maintain it. In addition to these savings, because the data for your calls actually passes through your internet connection via “the cloud” rather than through a traditional telephone line, you do not need a second bill for that line, saving even more money. Indeed most Cloud Voice packages come with more inclusive minutes per month as standard than you may even need.
Furthermore, unlike some hosted VoIP providers, with Yoozoom Cloud Voice you’ll have complete peace of mind, knowing that our solution is hosted in the core of BT’s 21st CN network ensuring your communications are always protected. If your business has particularly large telecommunications requirements you can also explore our range of leased lines, such as generic ethernet access, which have service level agreements in place to guarantee uptime and performance, giving you further peace of mind.
Cloud Voice platform brings together the superb customer service of Yoozoom, combined with the security and reliability of BTW’s 21st Century Cloud Servers, which are right at the core of their network. This quality and resilience produces a truly world class Hosted PBX service. Even more amazing, when you consider many businesses can actually save thousands by switching to Cloud Voice from their traditional telephony. You can see our main cloud voice page here.
If you have any questions about Cloud Voice or Hosted Telephony you can join in on facebook & twitter, using the hashtag #CloudVoiceQuestions and we may include your question (and a shoutout) in our next blog post.
If you want to know more about how Cloud Voice can work for your business, call us on 0800 0149 800 or fill in the form below.