Yoozoom Joins the UK Contact Centre Forum on YooZoom
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Yoozoom Joins the UK Contact Centre Forum
Yoozoom is delighted to have recently become a member of the UK Contact Centre Forum. This means we can work more closely within this sector and develop our products and services to help you make big strides forward this year.
We know only too well the contact centre is the buzzing hub of your business, where customer questions, problems, feedback and sales are coming in and your vibrant teams are handling calls, retrieving information and keeping a smile on their face. Your contact centre is integral to your success.
Yoozoom Hosted Contact Centre (YHCC) blends advanced cloud contact centre innovation and features with the resilience and scalability of BT’s core network. Because of this we have been asked to co-host an event in association with the UK Contact Centre Forum and BT Wholesale to share how cloud innovation coupled with the security and piece of mind of BT’s world class network will help your business.
It is exciting times for businesses wanting fast, reliable and secure cloud connectivity and the event will give you an opportunity to learn more and ask your questions.
So come along to the event and we will show you how Yoozoom’s Hosted Contact Centre advanced features that will transform your business well into 2016 and beyond. Don’t worry if you haven’t allowed for it in your budget as no heavy capex is required just a single integrated, highly competitive licence fee, making it an effortless transition for any contact centre with up to 250 concurrent seats.
You can register for the event here
See below for a snippet of our awesome YHCC features:-
One Licence. One Price – That means one price for all the features you need and no extra costs for communications channels, reports or service costs.
Work from anywhere – Our virtual contact centre offers great flexibility as agents can access YHCC from anywhere, be it head office, home or remote working – all they need is a PC, phone and data connection.
Low risk – YHCC is hosted in the core BT network, making it a low risk cloud option. All features are accessed via a simple to use web portal – no new hardware or software is required.
Cutting-edge capabilities – with a range of advanced inbound and outbound capabilities, including call recording, screen popping, scripting and much more, your customers will be able to deliver an outstanding customer experience.
Operational resilience – you no longer have to choose between operational stability and cloud innovation because YHCC delivers both with class leading SLA’s backed by BT.
Easy setup – YHCC is implemented in weeks meaning customers can quickly enjoy new channels to market and new commercial terms.
Find out more about the UK Contact Centre Forum here.
If you want to know more about Yoozoom’s Hosted Contact Centres, call us on 0800 0149 800 or fill in the form below and one of our team will get back to you.












