#crazy clients

[elsas-internal-screaming]

[gettingvetted]

My Craziest Client

So I think like 8 million years ago I promised @spork-of-humanity that I would tell a story about my craziest client. I typed it up for someone else just now so I figured copy/paste/edit would be easy enough to put up here :)

We had a client who I'm fairly certain was a compulsive liar. Examples: 1. When she found out I wanted to go to vet school, she told me that she went to one year of vet school but then dropped out after her first year. She claims she was working in the school's clinic and there was an extremely aggressive St. Barnard that all of the clinicians were afraid to touch but they "knew she was good with aggressive dogs" so they sent her in there. She said it was going well but then one of the vets moved too much so the dog lunged at her and ripped most of her face off. She said she didn't go back because the school didn't want to have a record of what happened to her. I told her that her face looked amazing (she literally just looked totally normal, no scarring or disfigurement) and she said she had great plastic surgeons. After that since we “had so much in common,” she would request me for all appointments and phone calls, which luckily weren’t very often since she was out of town for her job most of the time. 2. She said she brought her GSD with her to Germany where it got GDV. She took it to a vet where they didn't believe that it had GDV so she took it in the back and performed the surgery herself with her son as her assistant, and the vets and techs not only didn’t stop her, but “looked on in awe and started helping her.” All on "one year of veterinary school." 3. She drove a big rig. It got repo'd and she was arrested for belligerence when the repo man came to take it. Her animals, which lived with her on the truck, were placed in a shelter on mandatory quarantine because she of course refused all vaccines and so they weren't up to date on rabies. (all of this is from the shelter/police). She called the clinic and demanded that the doctor tell the shelter that she needed her dogs back as she claimed we had documentation that it was a service dog (we didn't) and that in our records they would see that the animals were UTD on rabies (they weren't). She got mad at us for not having any sympathy because her truck had been "stolen from her by thugs" and they had "beaten her up and broken her shoulder." 4. She called the clinic sometime later and asked for more thyroxine for her dog, which she had finally gotten back. Looking through her record, I saw that the dog hadn't been on thyroxine for years, and hadn't been thyroid tested since the last refill. I told her we'd need to get an exam and test the thyroid if she wanted more, to which she told me she'd just bought more a couple months ago and was out. She told me the date and transaction cost and everything... she'd bought 6 months of Nexgard. I could not convince this woman that she'd bought Nexgard and not Thyroxine. She claimed she'd discussed with the doctor that the dog didn't need a thyroid test even though it'd been years since the last dose... he definitely didn't. I had to tell her, "well, he says that since you've been on it for a couple months now, we need to come in and check it now to make sure it's working properly." After that she didn't need it anymore, lol.

[imgloriaa]

i’ve just realized i have never actually told you of how i almost got fired over two french men being rude and threatening me. and i think you will absolutely want to know this story since we all hate french people on here

[pose4photoml]

Just need to survive 1 more hour…. This DAY has been 😜

[pose4photoml]

Yup - this is me at work now….

[shevonne]

Three Ways I Am Battling Job Burnout

Three Ways I Am Battling Job Burnout

Work burnout can happen to anyone.  Whether it be that you are working way too hard or it’s that you just don’t like your job, you have to be careful of this happening to you.  This can impact your health, your relationships, and your happiness.  The worst part of having a demanding job are dealing with clients who are impossible to satisfy.  Even worse than that, are the ones who don’t have a…

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[cruelfeline]

Non-client calls one hour before we close, asking if we could fit in a stray cat she takes care of who has a gaping hole in his leg. Wants to do "the minimum." "Just a few sutures." Not exactly the sign of a stellar client, but okay, stray cat. Needs the leg fixed. Muscle showing through the wound and everything. We say sorry, but we already have an emergency anesthetic procedure coming in in a few minutes. We can't safely fit another. She gets all huffy. Well, we think, maybe we can stay overtime and do it anyway. Make some sacrifices for the kitty. Even though we don't know it, don't know her, and we have no idea how extensive the injury is. We could still try, right? Be good, animal-loving martyrs. Oh, what's that? The cat has had this wound for FOUR DAYS, and you thought it would heal on its own? FOUR DAYS of giant leg hole, and you call one hour before closing? And you want us to just magically suture a FOUR DAY OLD, contaminated wound closed for minimum charge? (For those non-medical people: you can't just suture that closed; it needs to be decontaminated, dead flesh removed, probably numerous bandage changes, antibiotics, etc: way more than "just minimal sutures.") Yeah, no, here's the number for the ER. Good lu- Oh, did you just hang up on the super polite, patient receptionist? Go play in traffic, lady. And when your leg gets torn open, make sure you wait FOUR DAYS before calling your general physician one hour before closing time.

[inblogform]

When you grow up there are still bullies. Big bullies. I think all of my mannerisms are done through love and I assume the best out of everyone and I end up hurt and sitting here like ????? And then i actually have to think about these things and it's such a waste of time. 2016 isn't starting out very well but I am surely trying my best. Trying harder to be happy and work hard and bless up.