#cshiring

[smartkarrot]

When hiring for your next customer success role, you won't have a talent shortage problem but a finding the best-fit one. So, what should you do? Start with the end goal in mind. Don't post a job listing without knowing what you want from it. Instead, start with a strategy—a goal you want to achieve with your new role. And hire someone who fits the bill.

[smartkarrot]

What do you think is required to fill a CS leadership role successfully? The C-Suite’s understanding of the CS leadership role—the playbooks they will execute, the ROI they will produce, and the support they will need—is the first step to making the right hire, says Alan Fecamp, Director - B2B SaaS & Technology PIE Recruitment in conversation with Rick Adams, CEO Practical CSM, and Prithwi Dasgupta, CEO SmartKarrot. Do you agree? 🎧 Micro podcast: https://www.youtube.com/watch?v=bycay-jmVAk