Got something to say? (Interview)
I was able to interview four (4) participants from the target market. Here are the questions asked and their responses.
Identification
#1 - BS Psychology 1
#2 - Doctor of Veterinary Medicine 1
#3 - BS Hospitality Management 1
#4 - BS Psychology 2
What struggles do you encounter in your daily life as a student?
My number one problem is a lack of printing services offered near the colleges. It cannot be avoided that some papers need urgent printing, or such things as forgetting to print documents.
Communication. As an irregular student, I find difficulty receiving announcements/updates from other sections I have classes with. I face unfavorable situations not knowing any updates from my classmates; I would guess they have their own GCs without me in them to discuss about those matters and I would not be notified.
Our building is very far from other school buildings and the motorelas take a very long time to arrive for me to ride.
Most of my problems are about money or budgeting, and academic responsibilities such as studying.
Have you encountered problems concerning printing and photocopying?
(Interviewer did not raise this question as #1’s concerns already align with the identified problem).
My problem is that printing takes a very long time because many students avail it. I mostly have my documents printed in CMU Market.
Yes, but not that much. I ask favors from my classmate to have my papers printed and pay for them.
None. My roommate has a printer I can borrow.
On a scale of 1 to 10, rate the difficulty of the printing and photocopying process inside the campus.
8 out of 10. CMU Market where printing services are available is very far.
7 out of 10. It is a waste of time walking back and forth.
7 out of 10. The struggle I have is when my classmate runs out of paper.
8 out of 10. If my roommate's printer is unavailable or broken, I go to CMU Market to have them printed, and the market is far.
If you had the capacity to provide a solution to this matter (suppose you wield a magic wand), how will you solve it?
Printing services should be offered at least in every college canteen for convenience.
Have my own printer.
As a resident of a CMU dormitory, I would make printing available in the dorm.
Buy my own printer, or have printing services in the college building.
What if we offer a solution that will make printing and photocopying more convenient (such as offering a service that allows you to request assistance in printing)? Will you be willing to avail our service?
Yes, I would gladly avail the service when needed.
Yes, of course. Such service will provide an answer to my problem, so I am willing to try.
Yes.
Yes.
(Photos are arranged according to the same order in the identification list.)