#customex

[sneha-srivastava28-blog]

(via https://www.youtube.com/watch?v=s1PDyqj6bp8)

Customer or provider on the behalf of customer, can report the issue against Product or Service that are offered by provider. Now, customer user logs in & clicks on ‘Issue’. Select offering for which issue needs to be reported. Once offering is selected, customer user can view previously added issues with it’s progress. Click on ‘+’ to add issue, fill in requested details of issue. Once issue is added, creator will get an acknowledgement email. Also, related Support team will get an email alert for reported issue. with CustomEX, you can resolve customer inquiries, requests & issues in  prompt and seamless way!

CustomEX Product Page: http://www.jambuster.in/customex-crm-customer-engagement-software.html

Support@ http://customex.jbt.in/

[sneha-srivastava28-blog]

(via https://www.youtube.com/watch?v=Crk9OJc-lJA)

In order to define Backlog collaboratively, you will have to make team called ‘Offering Team’. Provider user can manage ‘Offering Team’ iff appropriate rights are set against user role in ‘Configure Access’ module. This team can have users from provider & customer side. This team will take care of Backlog of offering. You can configure Approval rights for team members. Approvers will be able to approve the requested backlog item for further implementation. You can also configure type & mechanism of Approvals.

CustomEX Product Page: http://www.jambuster.in/customex-crm-customer-engagement-software.html 

Support@ http://customex.jbt.in/ 

[sneha-srivastava28-blog]

(via https://www.youtube.com/watch?v=7DcexmKihb8)

CustomEX, a customer engagement software, enables vendors to offer customers an integrated channel for all interactions, to create a superlative customer experience.

CustomEX Product Details@ http://www.jambuster.in/customex-crm-customer-engagement-software.html For support: http://customex.jbt.in/

[sneha-srivastava28-blog]

(via https://www.youtube.com/watch?v=otd8IpgAtWw)

[sneha-srivastava28-blog]

(via https://www.youtube.com/watch?v=9XWry0Oc8Fs)

CustomEX™ goes beyond best CRM by managing all interaction from leads to customer lifecycle, with their history, issue management, products, services and custom offerings, licenses, all-in-one single platform.