#customer experience

[xnackery027]

My coworker, while I’m cooking an order: hey, the touchscreen isn’t working *points in the direction of the card reader*

Me: okay, give me a second to finish this order and then I’ll look at it. (The card reader’s touchscreen is obviously really important because that’s how we process orders)

Me, confirming: the touchscreen on the card reader isn’t working?

Coworker: yeah

*I test the card reader’s touchscreen and it’s perfectly fine* “it’s working fine, who said it was broken?”

Coworker: Table 19.

Me, looking at it: were you still able to check out their order? Let them know that if they can’t use the touchscreen they can still use the buttons.

Coworker: oh, sorry, I meant the jukebox.

> the jukebox is unimportant

> the jukebox is always broken

> you confirmed twice that it was the card reader’s touchscreen

> ????????

> what the fuck is wrong with you

[i-am-im0gen]

Went to Value Village with Chris yesterday.

When we were going through the self checkouts, an older woman employee that I thought I recognized from when I used to go with my ex pre-Covid was there.

Chris was using the till, and she tried to scan something while still on the Savers Club screen, so the employee asked Chris if she had a membership, she didn’t.

The employee looked at me and said “I know you do!”

I rolled my eyes, chuckled, said “of course I do”, and entered my number.

Chris paid, and the employee came back to check on us, and told us “go out there and make today the most wonderful day ever!”

I put my arm around Chris, pulled her in, and said “with this girl at my side, every day is the most wonderful day ever!”

You could see the woman’s heart melt. “That’s an amazing sentiment. Have an amazing day, you two!” 🥰

[nintengirl101]

Conversation I had with a customer today

So I have the TADC sliding vote pin on my work apron and while I was checking this lady out her child who looks to be about 4 or 5 points at my pin and goes “Is that Pomni from Digital Circus!?” And I like slightly giggle and say “Yea! I’m surprised you know what that is.” And the mom looks up from her phone and goes “Why’s that? It’s a kids show isn’t it?” So I look up from giving her daughter a sticker and I say “Uh yea it’s not actually, it’s a psychological thriller.” And she responds with “But it’s animated.” While she puts a hand on her hip and looks at me super annoyed, and so I say “Well not all animated stuff is for kids.” And she glares at me before scoffing, grabbing her bag and kid and quickly walking out while swearing at me. I didn’t mean to sound condescending or rude but it just threw me for a loop and then I just started laughing cause of how upset she got about it.

[healthcaremarketingstrategy]

What Hospitals Can Learn from Swiggy & Zomato

Swiggy and Zomato have mastered convenience, speed, transparency, and user experience. Your blog explains how hospitals can adopt the same approach. Patients now expect real-time updates, clear communication, shorter waiting times, and smooth service journeys.

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Full Blog :- What Every Hospital Should Learn From Swiggy & Zomato

HMS Consultants

[politoke]

Please proceed to register eight.

I smiled, as much as you can smile in a mask, and waved at a black man approaching the checkout queue. When he arrived in my lane, he stopped dead in his tracks with a big smile.

“Woah, no way. No way!” He exclaimed.

“What’s up?” I asked, somewhat pleasantly surprised.

“Walking up here, I saw your light on—number eight. And I thought, ‘I love the number 8 so much, it makes me smile. Huh…Why do I like it so much?’ AND then I remembered my birthday is in August—AND THEN I get up here and YOUR NAMETAG SAYS ‘AUGUST.’ DO YOU KNOW WHEN MY BIRTHDAY IS!?”

“When?” I asked; I was totally digging his excitement.

“It’s August 8th, 1988! 8/8/88!”

“Dude that’s so cool. You wanna know something funny? My birthday is August 7th.” I chuckled.

He smiled wide, “No way! You’re screwing with me! For real!?”

“For real man, no lie.”

And we had a nice little conversation as I checked him out. I dissociate a lot at work trying not to be stressed about being immunocompromised at a grocery store where no one masks anymore, so small interactions like that help me remember that most people’s ignorance is not out of malice. It was just really cool to see another person having such a good time doing nothing but being out buying groceries and socializing with a stranger like me. It was a neat interaction and I hope I remember it for a long while.

[bizzappdev]

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[indianfasttrack]

Worldwide Insurance Companies along with detailed information

Gathering a complete list of all insurance companies worldwide, along with detailed information about each, is a vast and complex task. The number of insurance companies globally is in the thousands, varying across regions and industries (life, health, property, casualty, etc.). Additionally, companies frequently merge, change names, or cease operations, which makes maintaining an up-to-date list…

Worldwide Insurance Companies along with detailed information