ARE CUSTOMERS ALWAYS RIGHT? 👀
Where should we draw the line between #employeewellbeing and #customersatisfaction?
#thoughtoftheday
"Remember that unhappy, annoying customers make you sharper, better, faster and stronger. They show you your weak spots, whether you’re in products or services. It all depends on how you use the information they give to you... I know as business owners, you need every penny but your sanity and well-being, as well as that of your team, is important. If one single customer is draining 90% of your energy, it means you only have 10% left to give to the others and to finding new (better) clients, where there is a better fit." Tania Habimana
Learn more about Tania by visiting her profile on our website. Click me.
Happy Wednesday! 💜
