Sales Assistant @ DoveLewis Emergency Animal Hospital | Full-time | Portland
DoveLewis Emergency Animal Hospital is the Pacific Northwest’s only non-profit 24-hour Emergency and ICU Animal Hospital and one of the most unique animal healthcare organizations in the country. In addition to our medical services, we provide donor-funded programs to the community, including an in-house animal blood bank, an animal-assisted therapy program, a pet loss support program, a stray and wildlife program, and financial assistance for qualifying low-income families.
DoveLewis is also a certified teaching hospital and each year hosts dozens of veterinary interns, extern students, and technician students. We also provide free continuing education opportunities for the local veterinary community through our monthly CE lectures and annual conference. In 2010, we launched On The Floor @Dove (OTF) as an extension of our teaching mission. Since our launch, we have grown our user base to include accounts from over 140 countries and currently have paid subscribers in 14 countries.
In the past year, we have nearly doubled the previous years’ sales. To support the growth of our customer base, we are seeking a tech savvy Sales Assistant with stellar customer service skills. As the Sales Assistant, you will be the first point-of-contact for our customers and will help with the resolution of routine problems while utilizing your problem-solving skills to resolve out-of-the-ordinary issues. You will provide administrative support to the OTF sales team, maintain the customer database, and produce sales and user reports. The OTF sales team attends about 6-8 trade shows each year and you will be responsible for coordinating all trade show logistics, including travel arrangements, registration, booth shipment, and more.
Required Qualifications (A suitable combination of education, industry training, and experience may substitute.)
Two to three years of prior experience working in an administrative/customer service capacity.
Experience supporting a marketing or sales team is a plus.
Experience using a sales or customer database.
Intermediate skill using MS Office (word and excel).
We are an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen required.
To Apply
Visit our website at www.dovelewis.org/about-us/employment-opportunities/ to complete an online application and submit your resume and cover letter.
DoveLewis is a non-profit organization founded in Portland, Oregon in 1973. In association with the regional veterinary community, DoveLewis provides 24-hour emergency and critical care, education, and community outreach. Our highly skilled professionals are dedicated to improving the condition of animals needing emergency and critical care, strengthening the ties with and extending the reach of the veterinary community, and promoting the well-being of animals and the human-animal bond throughout the community at large.
DoveLewis has an annual operating budget of over $10 million and employs over 100 dedicated staff members. In addition to a competitive pay and benefits package, DoveLewis offers a fast-paced, mission-centered work environment. Additional benefits include the ability to bring your canine companion to work, financial support of professional growth, discounts on veterinary care and monthly calling plans for two major phone carriers, and healthy commuter incentives.
