Porque no hablo el doctor!?
Friday (Most of this call was in Spanish but I’ll be typing most of it in English) TDRL at the end Alright so my intro, “Answering Service this is OP. How can I help you?” “Con el ofecina del doctor!” “Okay. Que le pasa?” “My son has been waiting for the doctor to call him since the morning!” I tired getting a word in but there is no interrupting a Mexican momma. “SI! We’ve been waiting and waiting since the morning! The doctor was supposed to call him for the results! He came out positive and the doctor didn’t even call him!” Me, still unable to get a word in, ‘tf? how do you even know that if the doctor hasn’t call-’ “Nomas la secretary called and said he was positive in the morning and said they prescribed him 3 meds!” Ah. There it is. ‘so what is even the problem again?’ “SO PORQUE NO ESTAN!? The doctor never called him! He should’ve given him more than 3 medications for COVID! Que mal!”
Ya’ll I’m still here quiet af cause it wouldn’t be professional of me to call her out on this nonsense. -_- So: “Oh okay well the office is closed and unfortunately I don’t have a way to contact the office (cause they closed and they smart enough to not give us a damn life line for these upptiy patients.) You would need to call them back Monday or wait for their callback.” TDRL This momma mad cause her grown ass son came out positive and was given 3 meds for it and was told all of this by a nurse and NOT the doctor.