Does being constantly subjected to unreasonable people / feedback make it substantially more difficult to listen to "valid" feedback?
I posted this as an assertion on Twitter, and I suspect that it is true… In fact, at the moment it seems so obvious that it must be true that I have trouble imagining that it might not be true.
But I do wonder… is it really true, or is it just convenient for us to be able to deflect criticism by mentally "lumping" it in with the unreasonable people?
Are we able to filter out The Cranks -- those people who complain so often about so much that we don't even expect that anything will make them happy?
If so, then it would seem like "reasonable" (or, at least, "less unreasonable") criticism would then be easier to spot, the same way it's easier to spot the difference between a child politely asking for something for something that they really, really want (even if it's not something they "need") and another child throwing a tantrum?
Something I have noticed a lot lately is that people who are bombarded with a lot of nonsense/unreasonable feedback seem to have a really difficult time hearing the difference when someone is at least trying to make a point that isn't so unreasonable.
[Note: the instances that I'm talking about are not Tumblr-related, so don't waste time trying to figure out if this is about you.]
[[Even the ones of you who think that I only said that to make you think I'm not talking about you.]]
The next question is this: given that each of us probably have some amount of Cranks in our personal and/or professional lives, how well do we do discerning the difference between then?
And by "we/our" I mean "me/my". But maybe that's a question that applies to you too.
[Although the point of this wasn't to get you to think about this, it's an exercise of me thinking about this.]
Dr. Wife? Daniel? (or anyone else?) — Are you aware of any studies out there on the topic of how people deal with feedback when so much of it needs to be "filtered" (or, perhaps more importantly, how we get better at it?)?










