#executivesandmanagement

[hotelcookieguy]

OVERTHINK THE BEST…

From LEADERSHIP FIRST We spend so much energy rehearsing disasters that haven’t happened yet. We map out every “what if” for failure, building intricate blueprints for our own disappointment. We call it preparation, but often, it’s just a cage. What if we redirected that same mental intensity? “If you can overthink the worst, why can’t you overthink the best?” Imagine obsessing over your…

OVERTHINK THE BEST…

[hotelcookieguy]

WINNER, WINNER… CHICKEN DINNER!

When Covid struck, our hotel, ranked #2 within the Comfort brand, faced challenges, and I found myself let go. Just a week later, we soared to become the #1 hotel in the brand. It was a bittersweet experience for me as the award truly belonged to the team, not just me. Despite the setback, I managed to secure a new opportunity with Hilton. The journey from my lowest point to a new high in my…

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[hotelcookieguy]

HOSPITALITY LEADERSHIP - Part VI

By Alvin Huang, Author of Building A High-Performing Team Behind every thriving business is a great team. Here are 10 non-obvious qualities to look for when hiring top performers 👇 1️⃣ They take ownership2️⃣ They are self-learners3️⃣ They give actionable feedback4️⃣ They are detail-oriented but prioritize effectively5️⃣ They ask great questions6️⃣ They adapt quickly7️⃣ They mentor others8️⃣…

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[hotelcookieguy]

STRAIGHT FROM THE HEART - Brian's Story

“My personal mission is to Glorify God, to bring Comfort to others with a Smile in any Situation and to make a Positive Difference in peoples lives.” ~Brian Knopp, Hospitality Leadership Coach I am a professional and creative individual with a wide variety of experience in the hospitality industry and related fields. A self-starter with a proven record of accomplishments hotel management,…

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[hotelcookieguy]

LEADERSHIP & LOVE…

(Leadership First Feature) When you are in a leadership position, you have been given a great privilege. As such, you must always remember that your actions and decisions have the potential to influence not only the trajectory of people’s careers but also their entire lives. As a leader, you have the ability to inspire and motivate your team, set an example for how work should be done, and guide…

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[hotelcookieguy]

HOTEL LEADERSHIP…

You know, we really don’t need a fancy title to be a great leader; what we truly need is to care about each other! People are much more likely to follow someone who shows genuine warmth and kindness rather than someone who’s just focused on their position. When a leader takes the time to listen, support, and connect with their team, they create a welcoming environment. It’s all about building…

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[hotelcookieguy]

LEAD FROM THE ❤️ HEART

When a leader creates an environment in which people feel secure enough to raise their hands and ask for assistance, it demonstrates that they value their team’s well-being and are genuinely invested in their success. This can be achieved by encouraging open communication, providing constructive feedback, and leading by example. In conclusion, creating a safe and supportive work environment is…

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[hotelcookieguy]

LOVE ❤️ LEADERSHIP

It’s easy to blame others when mistakes happen; I have seen this countless times. Many people who hold leadership positions throw their team under the bus when errors are made and fail to take any reasonability for anything in their department and, by extension, their organization. Insecure and weak leaders hate admitting that anything has gone wrong and will try to spin the situation to their…

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