Team Delphi: hiking, cake, ping-pong, customer support
Good morning everyone, we are team Delphi – Shraddha, Nick, Jimmy, and Mo.
Image 1: (a) Jimmy and Nick, our beloved teammates, and dankest meme-rs (b) But coffee first
As the clouds from the 4th of July weekend cleared, making way for a sunny Monday, team Delphi found themselves in the Extreme Blue lab on the second floor of building 500, just off the spiral staircase. It marked the 1st day of our 4th sprint. We all came back from a four-day weekend, recharged and ready to get to work.
Image 2: The famous spiral staircase. We find this, we find each other
Image 3: We hiked and recharged
The day started off with an all-hands-on-deck meeting with Ross, our manager, at 9am. In the meeting we talked about the poster presentation for the August expo in NYC. Ross showed us inspiring posters from the previous years, and we learned a lot about the expected poster layout, and design.
This week on Wednesday we celebrated Jane’s (Extreme Blue (EB) member from Team Skipper) birthday. Alice (EB member from Team LUCI) and Jimmy prepared a delicious cake on Tuesday night and brought it to work in an instant rice pot box, unbeknownst to Jane’s unsuspecting eyes.
Image 4: It was Jane’s birthday!!!
While Jimmy was baking the showstopper on Tuesday night, Shraddha lost 2 ping pong games against Tom (EB member from Team Skipper) yet again (refer to Skipper’s blog post)! Contrary to popular belief, compared to Tom Lee Gong, Shraddha Singh is a superior ping-pong player.
While we had lots of fun this week, we also made good progress in our project.
Image 5: Our product logo (logo credit: Nick) represents a storage box
Our project - Delphi Insights - aims to help IT support representatives who are in charge of responding to and fixing server issues for storage servers. What are these server issues? It can be a broken communication link between a controller and a managed disk. It can be a server shutdown. When server issues happen clients can’t access their data stored on these servers. We at Delphi predict these issues in an attempt to prevent them. We also provide clients with a summary of information about their server machines and the machines’ current health status.
To do this we made a mock up for correlating the health status of different server machines owned by a client. This week we wrapped up getting our data into a model acceptable format and began work on setting up machine learning models – selecting different models, doing hyperparameter tuning, training, testing, validation – all the fun stuff. We got a green light from our mentors to start developing the production application for our Tech Support Engineers. After many weeks of designing mockups, developing standalone applications, and conducting client interviews, we have established the real estate on the platform for our solution to live. This is super exciting, as our project is not just going to be a throw-away intern project. It will live on as a primary feature on a product used by thousands of IBMers and IBM clients!
Every week, on Thursday, we give a 4-minute pitch of our project to various executives, mentors, and past Extreme Blue Interns. This allows us to practice for our pitch at the August Expo, and to meet with our various project stakeholders throughout the summer! Because of the long weekend, we did not have a pitch last week. This gave us ample time to incorporate some very needed feedback from our last pitch.
The team will like to give a shout out to an ex-Extreme Blue intern and our current mentor, Patrick (working fulltime as a Software Engineer for Blockchain at RTP), for helping us refine our pitch earlier this week.
We made a lot of progress this week in terms of getting closer to our final goals. We have been doing a lot of research and exploration on the data and user side. This week, we were able to narrow down our goals and deliverables to something we can achieve, and we believe that it will be useful to our target customer.
Image 6: Beware! these might show up on your whiteboard
On Friday, the team went to Chipotle for lunch, continuing the tradition of going to Chipotle once a week. We finished strong by secretly drawing characters and famous paintings on everyone’s whiteboards. In all, it was a great week!












