📚Genchi Genbutsu This is a Japanese phrase meaning “go and see for yourself”, which is a central pillar of the Toyota Way, the famous management system adopted by the Japanese car company. Genchi genbutsu is sometimes referred to as “get your boots on”, which has a similar cadence and meaning. It is not dissimilar to the idea behind management by walking about (MBWA), an all-too-briefly popular American version of the same principle. ❗️In at least one important respect genchi genbutsu represents a fundamental difference between western and Japanese management styles—whereas in the West knowledge is gleaned and digested in the office or the boardroom, in Japan it is gleaned on the factory floor. When asked to resolve a problem, Japanese managers go to see the place where it has arisen. American managers generally make their diagnosis from a distance. ❗️There are five golden rules of what calls gembamanagement: 👉• When a problem arises, go to the gemba first—don't try to make a diagnosis on the phone. 👉• Check the genbutsu—the relevant objects—because “seeing is believing”. 👉• Take temporary counter-measures on the spot to resolve the problem. 👉• Then find the root cause of the problem. 👉• Lastly, standardise procedures to avoid a recurrence. ✍️Summary of article published www.wikipedia.org 👣Follow @Business.HandBook for daily posts👣 Evgeny Rekling #business #handbook #BusinessHandbook #Rekling #tax #economy #investing #financial #budget #bonds #debt #FinancialAdvice #FinancialNews #genchi #genchigenbutsu #factoryimprovement #factoryprocess #process #japan #tokio (at Tokyo, Japan)