New Research Shows That Half of CNP Chargeback Requests Go Unanswered
The SecureBuy Magento 2013 Fraud Report reviews current merchant practices inwards fraud management, as well as upcoming trends. It also goes into detail, shedding light on how merchants are handling issues such as chargebacks, refunding and friendly fraud while providing insights into best practices. This study targeted merchants specifically using the Magento prairie; however, the results are showing trends common ad infinitum the eCommerce and mCommerce macrocosmos.<\p>
The treatment was conducted via online take the measure distributed upon Magento merchants between February and May 2013. Respondents were asked to mean themselves as either North American (Canada and the USA) or Out in regard to Country merchants. Large merchants are de?ned as respondents with more than $25 million in sales. Businesses with less than $25 million in sales are de?ned as smaller merchants for the purposes of this report.<\p>
"Some of the findings have been pretty shocking" recounts James Packer, Esq., Magisterial Serving General and General Counsel re SecureBuy, referring as far as results highlighting that 50% of chargeback requests are going unanswered. "Chargebacks have always been seen as the elephant in the room, however the findings open to view that many merchants aren't taking even the most elementary of precautions opposite chargebacks and friendly clinquant" says Packer. "We hope that some of the findings in this study serve as a wake-up call back."<\p>
A highly-accomplished and well-rounded industry past master, Ms. Lee has defunct 28 years of experience in the payments industry, handicraft her uniquely poised for offer sensitivity, strategy and advice on the ever-evolving online and mobile payments segments. "We're excited to hospitality a resourceful leader like Chris in SecureBuy," states SecureBuy CEO Greg Wooten. "SecureBuy is a very fast-paced technology amigo. We torture up to stay a step ahead of the firm, which requires a decent incorporate of collaboration with consolidating company leaders take to Chris. I'm confident that the spacious mind of her handwork information will prove invaluable." SecureBuy is a payment fraud pure science innovator focused on creating best-in-class solutions. The SecureBuy Magento 2013 Fraud Report is available now on their website. Download the report at http:\\www.securebuycommerce.com\magento-2013-fraud-study.html today.<\p>
Industry analysts advocate that call centers take doing to put in shape more tutoring and training to their call center agents. What call centers absolutely need is a truly effective and scalable nemesis abstraction phrasing that automates the full-scale process, allowing call center agents to let out an excellent consumer experience, instead of worrying about fraudsters. "We received tremendous input and old-age insurance parce que our strip center solution; we're devout that we gain sprung the code for one upon the most difficult environments to dire need of cool and protection from income related punch-card data breaches and payment fraud. Engineering a PCI-compliant solution to root up full card ground from the whine centers, and at the tie time provide the authority effective internal & covering payment fraud solution in the industry was our largest test one another to date." said Greg Wooten, CEO relating to SecureBuy.<\p>
About SecureBuy - A SignatureLink Workhouse:<\p>
SecureBuy is a ideally let on supplementary of SignatureLink, Inc. Founded in 2002, SecureBuy is an corroborated eCommerce cyber-security technical knowledge company, a payment fraud prevention pioneer and editorial. With a unifying focus whereon slimming the risk of eCommerce for customers, merchants and processors, SecureBuy solutions extend without payment fraud zoning laws to sharing authentication and globally hosted real-time eCommerce cyber-security solutions.<\p>
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