fuckyeahhhayley replied to your photo
YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS.
Over the holidays, we had these in-store, ready-to-go gift sets for our Beverage department. One set contained a shot glass and a little bottle of chocolate wine; one set contained a stemless red wine glass and a little bottle of red wine; one set contained a stemless white wine glass and a little bottle of white wine; and so on and so forth.
The shot glass gift sets were the first to go, and were $3.98 when all of the pieces were put together before tax. The other gift sets ranged from $4.98 to $6.98; which really isn't all that bad, considering the nicer, pre-made gift sets started around $10.99 and basically contained as much as what we had made, in-store.
I was called to the front for a customer issue, to find that a woman who wanted to purchase a gift set with the stemless wine glass wanted the price of the shot glass gift set. She referred to the sign for the shot glass gift set, which was on an empty shelf; the gift sets had sold out, earlier in the day. The stemless gift sets were on the shelf right below it, with a sign of their own. Also, the signs read "Choco Noir and Shot Glass Set" and "[Red Wine Vintage] and Stemless Glass Set" on their respective shelves.
When I made this comment to the customer, she looked at me and said, "I think you should give me my dollar."
I respectfully declined, to which she pushed the issue further by looking at me and saying, "Well, it looks like you don't believe in customer service."
I'd been having a bad day, and this woman's smugness and audacity flipped a switch. I looked at her, as she was gathering her things to leave, and said, "Well, it looks like you don't believe in literacy."
I'm still waiting for the e-Mail from Customer Service.