May 6, 2015
Images for project
Micro-cameras:
http://www.news.wisc.edu/22144
http://cps-vo.org/node/16579
seen from Saudi Arabia
seen from United States
seen from United States
seen from United States
seen from United States
seen from Greece
seen from United States
seen from China
seen from United States
seen from Hong Kong SAR China
seen from Netherlands
seen from United States
seen from China
seen from Japan
seen from Singapore
seen from United States
seen from United States
seen from United States
seen from Saudi Arabia
seen from United States
Images for project
Micro-cameras:
http://www.news.wisc.edu/22144
http://cps-vo.org/node/16579
For Haley Tricycles By Cindia Huang
Images for Final Project
Microcameras
http://www.news.wisc.edu/22144
http://cps-vo.org/node/16579
Haley Tricycles: Possible Solutions for Interface and Interactions
Larger Picture Version
Haley Tricycles: Possible Solutions for Interface and Interactions
Haley Tricycles: User Flow
Part 1: Stephen’s User Flow:
Gets order from customer
Sketches out design with customer
Or customer gives detailed powerpoint
Makes standard library design
Payment
receives payment
Order materials
contacts supplier / pick up from store
**Where are materials stored?
Production Process
Welding process
Follow blueprints/details on chalkboard
Takes photos
Sanding and grinding
Cut wood designs out
Parts are painted by assistant
If there are too many orders, get volunteers to help out
Assembly of parts
Shipping and Delivery
AmTrak
cheap and fast
Gets second payment if on 2-payment plan
Start on next batch of orders
Part 2: Stephen’s User Flow + Pain Points
Gets order from customer
Sketches out design with customer
Or customer gives detailed powerpoint
Makes standard library design
Payment
receives payment
people don’t pay on time
Order materials
contacts supplier / pick up from store
suppliers run out of the materials
**Where are materials stored?
Organization system of inventory is lacking
Leads to missing parts
Production Process
Welding process
Follow blueprints/details on chalkboard
Takes photos
doesn’t update changes made to chalkboard
assistants are unaware of these changes
phone runs out of batteries
Sanding and grinding
Ventilation issues
Metal shavings flying everywhere
Cut wood designs out
Ventilation issues again
saw dust can mess up previous painted boards
Have to clear up table saw area to cut
Parts are painted by assistant
If assistant isn’t there, workload can dramatically increase
If there are too many orders, get volunteers to help out
can lead to unnecessary parts if volunteers are involved
NO BLUEPRINTS CAN LEAD TO PRODUCTION ISSUES
If no volunteers, Stephen gets overwhelmed by the amount of work to do
lack of consistent volunteers to help out
Possibility of running out of money for parts
Assembly of parts
when dealing with large orders, volunteers can mess up the order since they were updated on what changes were made
could be missing parts
Shipping and Delivery
AmTrak
no tracking id
cheap and fast
Gets second payment if on 2-payment plan
Start on next batch of orders
Sketches of Current Flow:
Project 3: Questions List
General: 1. How did you start this project? 2. What was your first trike? 3. Who was your first paying customer? 4. Who are your typical customers? 5. How do customers typically find out about you? Reaching out: 1. What kind of marketing do you do? 2. Do you do any advertising? 3. What is your online presence like? (web/social media/email newsletter?) Process, Design & product: 1. What is the design & build process? 2. How do you start a project? 3. What are your different products? or is it all just custom work? 4. How do you design a new idea? 5. How do you prototype your ideas? 6. Do you use a computer for any of your design work? 7. How involved are your customers in the design process? 8. How long does it usually take to make a completely custom project? 9. How long does it take to make a trike based on a pre-existing design? 10. Do you add any technology to the bikes? like lights, or sound, or sensors or anything like that? 11. Has the design and production of the trikes improved over time? 12. Is your production getting more efficient over time? 13. Can anyone else work on the trikes from start to finish? 14. How and were do you store your designs, build plans and schematics? Sourcing: 1. Where do you find your materials? 2. How do you move the materials? 3. Do you use the same vendors? Accounts/Backoffice: 1. How do you track materials? 2. How do you track your inventory? 3. How do you make customers pay you? 4. How do you pay your vendors? 5. How do you track employee hours? 6. How do pay people who work for you? Sales: 1. How do you price the projects? 2. Is there a base price? 3. Do you require a deposit to start a project? 4. Do you set up payment plans? 5. Do you get customers to pay you an advance?