#helper4u

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India’s Gig Revolution Enters the Living Room: The Rise of On-Demand Domestic Help

The race for convenience in urban India has moved indoors. From groceries to grooming, the “10-minute delivery” mindset is evolving into a new kind of immediacy—where domestic help can now arrive with the same speed and certainty as a food order. Cleaners, cooks, and caregivers are just a tap away.

A clutch of new-age platforms is reshaping how Indians access domestic help. Leading the charge are startups like Swastha, Book My Bai, and Helper4U, which promise verified, trained domestic workers at the tap of a screen. Their pitch is simple but transformative: reduce the friction of hiring home help through tech-enabled convenience.

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Helper4U helps you hire Helpers - Better, Faster, Safer. We use technology to connect employers with Housekeeping staff, Maids, Nanny, Cook, Driver, Caregivers & everyone similar, on their mobile, without the need for any agency or middleman.

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What Is It And Why You Should Use It?

There are many ways of Hiring Domestic & Office Helpers Nowadays.  Many Agencies  & Job portals offer hiring services through a website. Most of them move to an offline Agency mode after collecting your requirements online. Helper4U is one of these online service providers, with a small difference - It is not an agency and allows employers to see detailed profiles of Helpers online, and contact them directly.

What Exactly is Helper4U?

Helper4U is an employment exchange on mobile for Domestic & Office Helpers. It connects the employers for Aaya, Bai, Cook, Driver & similar Office Helpers with suitable, verified Job Seekers in their locality, as per the criteria of age, gender, experience, salary etc. In doing so it removes the need for any Agency or middleman for the Job Seeker as well as Giver. Therefore, the advantages of this are many if you want to hire a maid, cook, driver, caregiver, peon or delivery boy. You hire Safer, Faster, Cheaper.

1)Safety, Security Assured Trustworthy Candidates

You can choose Helpers from a Database of over 100,000 Candidates. We make sure that all Candidates you're looking at are genuine, & looking for a job. Each of the Helpers is Aadhar Verified. We also provide Criminal Background check as well as an Address Check through a physical visit, for the helper you hire. What is more that you do not need to do anything in all this as it is an online process?

Every candidate has a star rating, based on employer feedback, our teams' interaction with them as well as their responses to previous job offers. So, you are not dependent on referrals for your hiring.

2) Multiple Options, Easy Shortlisting and Hiring

The procedure of hiring a helper is very Simple. Use the "Search Filters" for location, job category, work timings, age, gender, job description etc. to get a list of Helpers matching your exact needs, ready to work in your location. Check their detailed profiles to know their personal and work details. If the candidate profile is old, request for Info using the option on each profile so that the Helper4U team can update you on availability of the profile. 

You will get multiple options. This is important as you need to have a choice when you are letting someone into your house. Talk to the candidates you like. Interview them all in detail and hire the best. 

To hire a Maid, Cook, Nanny, Caregiver, Driver or Delivery boy etc is now as simple as shopping online, without being dependent on anyone. You can complete your search in your own time, on the go.

3) Transparency in Payments and Dealings

For our services, you only have to pay a one-time, very nominal, upfront fee. You get multiple options to choose from, depending upon your preference. This allows you to get contact Helpers you find worthy of interviewing & hiring, discounted verification, interview assistance to interview the cook or driver or peon or maid online etc. You get a FREE job posting to reach many more candidates in your target location. There are no additional fees, recurring charges or hidden fees. 

All our dealings are transparent and charges are mentioned upfront. The refund policy is also automated and you do not have to contact us for any refund. 

The Helper pays nothing to us and is never asked to leave your job for another one.

4) Replacement & Guarantee

The easy replacement policy makes it convenient to hire a maid online with a one-time fee.

Helper4U has a "No questions asked" Replacement policy when you hire domestic helpers or office helpers from the website. You can easily find someone else when the Helper takes leave or leaves for a new job. What is more, the whole process is automated, so you don't have to call us. If your hire from us we give FREE 6 months helper replacement also.

5) Trained Candidates

All candidates registered on Helper4U are trained using our mobile-based training in Honesty, Neatness, Etiquette, Punctuality and good manners. Additionally, they are trained in some job-specific skills like nutritious food, feeding children or the elderly, driving etiquette, mobile etiquette etc.

The above things help you hire the best helpers for home and office.  Some additional points related to the safety of the online platform are given below.

6)Secure Experience on the Website

Whenever you try to visit a New Website first of all you think about whether the Website is Secure or maybe not. There are many ways to check whether a website is genuine or not. These are given below, and Helper4U gets a green tick for all -

a) Connection Security Indicators

HTTP = Bad HTTPS = Good

Never trust an HTTP website with your personal information.

b) Certificate Details

You can also check the certificate for Security by clicking the padlock icon in the address bar

c) Look for Trust Seals

Trust seals are commonly placed on homepages, login pages, and checkout pages. They’re immediately recognizable and they remind visitors that they are secure on this page even more. Some of these are:

i)Corporate Clients

Many corporations have used Helper4U services to hire for their business.

ii)Testimonials

Moreover, when it comes to all businesses websites, the success of the site depends heavily on word of mouth. Helper4U has been getting good feedback from employers as well as job seekers since it started. You can check User stories & Testimonials on our Website, How Helper4U has in some way impacted the life of both Employer & Seeker. We have an average Google rating of above 4, which is very good in online business, where people are happier writing negative than positive reviews.

iii) Awards & Recognition

Helper4U is a well recognized social sector startup, not only in India but Internationally.

Awards & Recognition encourages customers to choose and stay loyal to the company. It builds customers' trust in the company.

In conclusion, the above ensures that Helper4U is a trustworthy, reliable, cost effective Online Service Website which can help you find & hire a maid online, Nanny, Cook, Driver, Delivery Boy, Peon, Telecaller, Data Entry staff and Housekeepers as per your need. 

To hire Better-Faster-Cheaper to hire on Helper4U.

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Report of Survey of ABCDE: Find Out What ABCDE Means

Introduction

According to a survey, Helper4u is a concept of a fast, effective way of hiring verified, local ABCDE — Aaya, Bai, Cook, Driver, and Everyone similar without any middleman. It was started by Meenakshi Gupta Jain and Punit Jain to help, connect and fulfill the needs of the people who need jobs and to earn a living. With the kind of lives we have today, there is a dire need for Helpers everywhere in our society. The tricky part is to get a good one without the struggle and in a short time.

Helper4U has a very unique concept to deal with this. It helps the poor, uneducated, and/or unemployed people get employment by showing their information on their website. Based on that, Helper4U targets suitable employers. Meenakshi has been connecting different job givers and job seekers, across different fields of work, especially domestic help, for 3 years.

FABS students were given projects to survey some localities, and analyze the problems faced by the ABCDE. They also educated them about Helper4U so that they can find jobs with dignity.

Survey Report

LOCATION

Our group conducted the survey in southern parts of Mumbai at Mahalaxmi, Wadi Bunder and Masjid Bunder. Initially, it was difficult for the surveyors to connect with the people as they were not finding us trustworthy. This is because many agents try to exploit them in the name of jobs. We tried to make them understand the concept of Helper4U which was then accepted by many of the people. Those who were still confused were given the pamphlets and also shown the Helper4u website.

MAJOR PROBLEMS

Major problems the job seekers had were related to finding jobs near homes and with good pay. This was true even when they were desperate to find work. Traveling long distances to work is something no one wanted to do. This was mostly because the payment did not increase much even if they traveled far.

At Wadi Bunder, there were some ladies who sell flowers and earn their living, and also work as maids, cooks and babysitters to earn more. We realized how difficult it is for them to manage time doing multiple jobs since domestic work does not really pay well. 48% of the women we met did some work or the other to run their homes, but without any support at home to take care of their children, homes, shopping, cooking etc. They manage their work as well as all responsibilities at home. Often they had to leave young children (as young as 2–3 years) at home alone while they went out to work. Can we imagine that in our homes? That is also a reason they need to work near home.

PEOPLE’S PERCEPTION

A lady who had her own business at Mahalaxmi race course was happy in sharing the information of her son and daughter. The boy was doing graduation and the girl was 12th pass. Both needed to study and wanted a part-time job to earn and pay their fees. We felt so privileged that our education has been sponsored by our parents!

On the other side, people of some areas had no trust in their own locality boys. They said they will not do their work seriously. This was quite sad as it just showed how youth is getting wasted in India. Surely, if they are given good jobs they will stop wasting their time and gain the trust of people. But, the question is where do they find the jobs?

LACK OF COUNSELING

A related problem is that no one has ever counseled these youngsters like we are counseled regarding the college to corporate journeys. They don’t know what qualities are needed to get a job and to keep it. So, even when they get a job, they lose it for simple things like not being on time, not dressing appropriately. Or, not knowing how to talk at work or taking leaves without permission. Simple things for us, because we have been trained in these. But, for them, it is not something they think about.

Case Problems

What other strategies should Helper4U adopt to spread awareness about Helper4u in a scalable, cost-effective way?

How can we educate or career counsel the ABCDE: Aya, Bai, Cook, Driver and everyone similar so that they do not have unrealistic expectations in terms of job location, money, and job assurance?

Helper4U From the Perspective of Employers

Helper4u is not an agency, so takes no commission on the hiring of the Helper.

Just like their unique concept, they have unique policies as well. Their replacement credit policy is very simple, no questions asked policy. If an employer finds details of a Helper wrong, or the hired Helper leaves the job within 15 days, they offer a no-questions-asked replacement credit.

Whenever you want to hire a Helper for your home or office, do check out Helper4U.in before going to an agency. You may be able to close your hiring faster and cheaper.

Helper4U also offers online verification services: Get your staff verified through a simple online process, The website offers an address, criminal background & document verification at very nominal prices.

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Hiring Is Not As Difficult As We Think

Whether you are a new startup, or a funded company, or a big business, you will be thinking about Hiring Office Support Staff. Housekeeping staff for cleaning or Office boy for pantry or outdoor work, at some time. This is because you would like to have a clean place, where everything is in place, well maintained, clean and accessible. But, it is equally true that managing your day-to-day cleaning and maintenance is not something you will have time to focus on. That is why it is important to hire office support staff to take care of these tasks. These can be part-time or full-time housekeeping staff or office boys.

Often, we fail to differentiate between the two and end up hiring a person with a particular role but different expectations.

Let us understand what does each job profile entail:

Housekeeper

A Housekeeper is mainly responsible for day to day routine cleaning: mopping, dusting, cleaning of the washroom, kitchen, windows, furniture, walls etc. A Housekeeper will also empty trash cans, take out the garbage, replace supplies such as towels and toilet paper, water the plants, clean utensils etc. S/he must clean all areas and wash windows etc as needed. They can be assigned the duty to clean sinks, toilets, shelves, stoves, refrigerators, and appliances. This kind of role lends itself well to a part-timer. If you are hiring a part-timer, ensure that they clean the office before your other staff arrives. So. No one will waste time standing around, waiting for the office to be cleaned. (Hire verified Housekeeper from Helper4U)

Peon

Office boy can be an important part of your staff. On the other hand, an Office boy or a peon is like a junior administrative assistant in a business office environment. The office boy can do basic work like greeting the visitors, informing the concerned person of the visitor, making tea, serving water and tea. The office boy can also be responsible for supervising the housekeeping staff. Office boys can work as a Telecaller, receptionist also. (Hire experienced and verified peon for office from helper4U.in)

In a small office, the office boy can also be made responsible for answering calls and routing them to the desired extension. The office boy can also be responsible for ensuring transport for the visitors or staff is on time.

An office boy can also be trained to organize and maintain records. S/he can be responsible for working on a photocopier, taking printouts, maintaining the visitors’ register, depositing cheques, withdrawing cash, delivering small parcels, and other similar tasks.

Qualifications

Let us now look at the qualifications for the two. While a housekeeping staff can be totally uneducated or illiterate. It is advisable to hire someone with basic literacy skills as an office boy. Knowledge of English would also be an added advantage.

But, whether you are hiring an office boy or a housekeeper. You should ensure that you hire people who also take care of their behavior and appearance. A shabby looking staff will leave a bad impression on any visitor and may put off even your regular workers. Politeness, cleanliness, honesty, timeliness, responsibility, are the basic qualities needed for all jobs. This will improve the image and reputation of your office and also make the environment happy.

If you have an HR department, they should hold an induction session for even the Housekeeping staff and Office boys. During the sessions, they can be told about the values of your organization. Their responsibilities, dos and don’ts, and some tips and tricks to manage time.

Training Videos

Training videos for Office staff available on Helper4u

List of Training Videos on helper4U YouTube Channel

There are some online training videos available which they can watch. One such place where you can download soft skills training for blue-collared staff in Hindi is Helper4U youtube channel.

In addition, it also helps if you introduce them to everyone in the office, maybe during a get-together or meeting. This will make them feel valued, & will also encourage them to stay honest and responsible, as they would know that everyone in the office knows them.

If you want to hire a verified housekeeper or Office boy, in a cost-effective way, do check out the candidates looking for these jobs here.

If you want to get your housekeeping staff or office boys verified for criminal check or address check, click here.

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Helper4U:Mumbai Based Startup to Hire Helpers

About the founders of the startup

Meenakshi is a JNU alumnus. She had 25 years of work experience across organizations before she launched the startup Helper4U as a Service of hiring Helpers. Punit is an IIT IIM alumnus with approx 27 years of experience before he co-founded Helper4U.

What is the problem you are trying to solve? Can you share with us any insights that led you to believe that this is a big enough problem?

ABCDE: Aya, Bai, Cook, Driver, and Everyone similar Helpers in the unorganized sector face multiple challenges in finding jobs with dignity and ease. Due to a lack of network and education, they get exploited physically as well as financially.

ABCDE goes door to door in search of a job. This is not a good way to find a job for anyone. We found that women specifically have to shell out not only money but also undergo physical abuse in their search for a job. The numbers are huge. There were 10 million+ women working as just maids in 2014. On the other hand, employers for ABCDE also do not have direct access to the Helpers. Demand for domestic Helpers has actually undergone a 222% rise during the past 17 years. So the problem is huge for both sides.

What is the uniqueness of your Startup? 

We have created an employment exchange on mobile (simple mobile) for the ABCDE. They can get job opportunities, interview calls, as well as job-related notifications in the form of SMS and calls.

Read the full article here.

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Retaining a Maid is easy - Respect her

Retaining a Maid is easy - Respect her

How can I retain my maid ? This is a question that worries every homeowner because to hire and train a maid is a time consuming task. We will give you one simple tip about how to retain your domestic worker - It is to treat your helper with respect.

Why is respect important?

Respect is a necessity in any workplace. Employers ensure that they provide a positive workplace for their employees. But one can see a huge difference as we look at blue collar and domestic workers. Often they are not given the respect towards their work as they should be given. Helper4U has been working in providing unorganized workers - blue collar workers, house-helpers, cooks, drivers, delivery staff to households and offices since 2015. One of the main visions of Helper4U is to provide these Helpers with respectable jobs with employers who value them and treat them with dignity and respect. 

Case Study to Show How Respect Can Retain an Employee

We have a case of a lady who has been working for a family for the past two years and still wishes to continue working for them. As we were curious to know the reason behind it, our team decided to interview her and ask her what made her like her job and employer.

                  Miss Pravina,Caregiver with her Employer

The lady, Miss Pravina Dilip Ambatkar, 41 in Worli, Mumbai, has been working as a caregiver for one of our clients' mothers. The client had contacted us in the year 2019. At that time through our Assisted hiring package they hired Miss Pravina. On talking to Miss Pravina and asking about her experience of working with the family she told us this: "It feels really nice, It doesn't feel like I am working at someone else's house". She added to this "The entire environment of the house is very respectful and I really like working here. It is mostly the client’s mother and me but her kids also visit us and provide me with the same respect and homely atmosphere."

We asked, "What would you like to tell other employers on how they should treat their helpers?" She replied "When you treat one with respect, they would perform their work nicely and they obviously wouldn't want to leave you." She also mentioned, "Even if the payment is slightly less but you receive respect, you would want to work for them".

In a simple interview Miss Pravina has taught us how all that one requires in any type of work is dignity.  You can check out the interview of the employer here .

To hire Maid, Nanny, Caregiver or Cook, visit Helper4U.in. If you are looking for customized Elder care services, check out Help4Parent services offered by Helper4U. If you want to know what Assisted hiring is, you can get all the information here. The steps to use this service have been mentioned here for your convenience.

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How Can I Close my Hiring of House Help Fast?

How Can I Close my Hiring of House Help fast?

Finding the right maid, nanny, cook, driver for your home or work place is our utmost priority, so to do it fast is an important part of the process. To close customized hiring fast, please keep these tips in mind. This will help us not only speed the entire process but also close it with the best candidate.

Note: These tips are a result of our years of work in this sector so they always help our customers.

● Interview Candidates ASAP

Interviewing the shortlisted candidates on the same day they are added to your account will help us retain a good candidate for you. All candidates are on our website and may get multiple job offers. This is especially true for a recently updated good profile (you get only the best ones for the final interview so your candidates fall in that category). These candidates are in dire need of a job and every day without a job is a loss for them. They will accept the first best offer they get. So, interview them fast. If for some reason you cannot connect with them, send them a WhatsApp message and also inform us. We will arrange a conference call for you. You can also do a video call with the candidates. 

Also, if you do not like the candidate we need to know fast so that we can work on finding the next candidate for you.

This brings us to our next point.

● Reject Candidates only for Genuine Reasons

What we mean is that do not reject the maid, nanny, cook or driver we have shortlisted for you, for things which can be changed with a little training or are not a show stopper. For instance, do not reject a person because you do not find her presentable - provide some good clothes and everyone can become presentable. Your primary need is reliable house help, who may not necessarily be presentable.

Or do not reject a person because she is too short to clean your fans - provide a higher stool and the problem is solved.

Sometimes a candidate may speak louder than your family members - instead of rejecting counsel them to speak softly and over a few days they will get into that habit. Remember they are speaking loudly maybe because that is the norm where she lives. You can also tell us about the soft skills issues and Helper4U will trai your maid, cook, nanny or driver.

Finding a verified, reliable, available and suitable maid, cook, nanny or driver is not easy. They are not easy to come by. So, just like we are ready to overlook certain missing qualities in an educated worker in the workplace, we should be accommodating even with domestic workers or helpers in a business.

● Provide your Feedback after each Interview : 

Update your remarks against a candidate in your Customized Shortlist. Do this post every interview in detail- If you are rejecting someone tell us why you are doing so. This will help our team to know what is not working for you. We interview multiple candidates before we shortlist even one for you, so your feedback becomes very crucial to speed up the process for you as it helps us ensure that we give you candidates you are most likely to hire. On the other hand, if you like someone then we will immediately remove the candidate from the website so that the person does not get other offers while we are coordinating things for joining with them.

● Finalize as soon as you like Someone

As soon as you are satisfied with a candidate, finalize them. Do not think that the more you interview the better you will find. By not confirming a candidate you might lose on to the candidate as they may take up the job elsewhere while waiting for your call. Remember - these candidates are on the website and if their profile is good, and recently updated, they may get more calls.

Offer competitive salary

One of the biggest reasons for hirings not closing with a good candidate or the candidates leaving fast is that the salary offered does not match the work and/or market rate. Remember that you will need to invest a lot of time in training a new hired Helper. You do not want to increase this time even more by having an inexperienced but low salaried candidate. You will also not want to train a new maid, cook or nanny within a short duration. It is better that you hire someone who will stay for long rather than one who will leave as soon as they get a better paid job. After all there is a cost to your time also.

Remember - Helper4U does not take any cut from the Helper’s salary. So, whatever you pay helps improve their lives, and consequently your lives.

● Do not change your requirements midway

When letting us know your requirements, think thoroughly and make a note of everything that you are looking for in a candidate. Kindly do not add new requirements as our team works on the details shared by you. We post jobs, screen applications and interview at least 10 candidates to get just one good one for you. If your requirements are changed mid way the whole process will get derailed - making the hiring process longer. Since there is a 15 day limit on the package we may not be able to close your hiring within the given time if the requirements are changed and we have to start all over again.

Once your hiring is closed, the next important question is how to retain your employee better. Check out this blog for that.