10 rules to influence people.
“Act enthusiastic and you will be enthusiastic”
2.Never tell the other person, “You are wrong”.
“Any fool can criticise, condemn and complain- and most fools do.”
3.If you are wrong, admit it.
“Truth is always the strongest argument”
4.Begin in a friendly way.
“For better or worse, you must play your own instrument in the orchestra of life”
5.Get the other person to agree with you immediately.
“Develop success from failures. Discouragement and failure are two of the surest stepping stones to success.
6.Let the other person do more of the talking.
“In comedy laughter settles all arguments”
7.Let the other person have ownership of the idea.
“Do the hard jobs first. The easy jobs will take care of themselves”
8.Try to see things from the other’s point of view.
“Do the thing you fear to do and keep on doing it... that is the quickest and surest way ever yet discovered to conquer fear.
9.Be sympathetic to the other person’s ideas and desires.
“Don’t be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves”
10.Appeal to the nobler motives.
“Try honestly to see things from the other person’s point of view”
