"If You Only Have Five Seconds", A Consideration of Concise Digital Legal Policies
In determining the details and policies for an IOS based application and corresponding web blog it is imperative that no small detail is overlooked or under considered. In researching what specific blogs like ‘The Torontonist’ and blogTO’ highlighted and addressed in their comment moderation, privacy and correction policies, I found many attention-grabbing areas pertaining to legal documentation that I had never considered before.
Firstly, after reviewing blogTO’s comment policy and the ways in which they monitor their user based content, I have found that including a comment section within my own project would be a useful way to connect with users. During my user testing, many of the people whom I interviewed were adamant concerning the value of restaurant, bar and event recommendations and reviews. I have found that while online shopping, reviews are one of the first areas that I visit to gain a better understanding of a products usefulness and durability. User’s value honesty, and opinions play a major role in individuals thought process to make an informed and smart decision. As well, I found that blogTO’s stance on comment moderation very useful, as flagging posts that contain harmful or hurtful words as a very smart way to maintain control of the value of the writer’s opinion and that of the blog/application as a whole.
Concerning comment policies, on my final prototype I would like to include a comment section, to which users will be able to either comment anonymously or using a random or real name. Although Facebook is a great social media tool that can achieve a lot of attention and following for a brand, I decided to not include a ‘Sign In’ Facebook affiliated page as through my user testing I found that it would not be utilized as often by my target market.
As well, I really liked how blogTO made their privacy content easily accessible and straightforward so that users are able to inform themselves of their policies without having to sift through a large amount of fairly dry content. They include a section in their Privacy Policy page entitled, “If You Only Have 5 Seconds”, to which a simple sentence is presented to the user that states that they will not give out personal information to third party sites. This particular Toronto lifestyle source also garners a really friendly, open and honest tone whose explanation of their policies is easy for any user to comprehend. I will definitely include a similar straightforward section at the beginning of my privacy policy!
Concerning ‘The Torontonist’ ‘s delivery of their policies, I found it very interesting that this particular lifestyle blog included a section that discusses publication and source errors or mistakes. I didn’t even know that this was an important area of content creation to address. I will definitely include this section in my final prototype of my project, if only to help inform the users of where they can report or flag discrepancies in a timely matter.
In summary, researching competitor’s policies was extremely helpful, as being knowledgeable about the finer details of a project is imperative in achieving a sound and balanced voice.










