Jun 20, 2013
"I try to share as much information with the staff as possible to let them know why we do and don't do certain things. People feel empowered by that. By bringing my people in on the decision-making process, it helps them understand my decision, whether they agree with it or not. That way they don't feel as though they are just being dictated to."
Bob Giammarco, Big Things Small Packages, Post Magazine