#kb articles

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How to Delegate rights in the My VMware Portal

How to Delegate rights in the My VMware Portal

The MY VMware portal page is pretty useful. This is where you can get your organization’s licensing, software downloads, and support cases. It is also pretty finicky when it comes to registration of licenses and personal user accounts.

In a lot of my client’s environments, they will create a standard portal account called [[email protected]] as an example and register all purchased licens…

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VMware: Failed to connect to the Horizon Connection Server

VMware: Failed to connect to the Horizon Connection Server

I have been seeing this a lot when deploying the Horizon at clients lately. Failed to connect to the Connection Server. This is just straight hitting the VMware broker directly. No UAG or any other items in place. WHAT GIVES?

Thankfully, this is a pretty simple issue to fix. It’s a well documented fix but does have a variety of symptoms. I end up searching for it all the time so this is my…

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What is the VMware UAG Gateway location?

What is the VMware UAG Gateway location?

If you have rolled out or upgraded to VMware’s Universal Access Gateway (or UAG) version 3.8, you might have noticed a new mandatory field called Gateway Location.

There is not much information on the internet related to what this setting is used for or what the value should be set as. (At least none that I could find). It just states that valid options are External, Internal and Other. Not…

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Citrix ShareFile is deprecating TLS 1.0 and 1.1 soon. Upgrade your ShareFile Tools.

Citrix ShareFile is deprecating TLS 1.0 and 1.1 soon. Upgrade your ShareFile Tools.

If you are a ShareFile administrator for your company or even just a user of the service, you may have received an email or popup when visiting your ShareFile Site asking you to upgrade your tools before October 31, 2019.

You might be thinking to yourself, what tools? My servers are in my datacenter. Is this even legit?

It is.  Whether you are running an On-Premise or Cloud based solution, the…

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How to Enable Citrix Receiver logging for ALL platforms

How to Enable Citrix Receiver logging for ALL platforms

Sometimes when trying to figure out an issue, you just have to go to the logs.  Sure, you can look at the Microsoft Event Viewer but to really see what an application is doing, you have to sometimes dig deep into the log files generated.  This usually means looking at the server locations but with VDI environments such as Citrix XenDesktop or XenApp, the client receiver logs can be as valuable…

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vSphere Ports and Protocols. All of them.

vSphere Ports and Protocols. All of them.

A few posts back, we let you know about a pretty cool TechZone article that gave you every VMware Horizon port you could ever need or want. The TechZone website broke it down in easy to digest sections for all of the various products in the Horizon solution.  Chris Monfet saw that post and sent over the complimentary VMware site that fills the documentation gap for the vSphere side of the house.

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How to enable 365 day Data Retention in Citrix Director

How to enable 365 day Data Retention in Citrix Director by Aaron Silber.

Here is a fantastic post from our friend Aaron Silber.

Citrix EdgeSight is a tidal wave of information related to your Citrix environment.  As long as you didn’t go into full shock from the enormous amount of data in the EdgeSight server, it was one of the most powerful tools available to the Citrix administrator.  Unfortunately, it was just too much informationand most people just set it up,…

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Every VMware Horizon Application Firewall Network Port you will ever need! (for v7.x at least)

Every VMware Horizon Application Firewall Network Port you will ever need! (for v7.x at least)

Here is a great little Friday post.  Short and simple and offering great value going into the weekend! 😉

I ran across a great webpost from VMwareon the TechZone that not only listed out and displayed every port necessary for the Horizon Bundle solution but also gave you a highly interactive section on the left side to drill down into specific applications within the solution.  This is super…

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