Feb 14, 2022
Gupshup, the global leader in conversational engagement, announced the acquisition of Knowlarity Communications.
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Gupshup, the global leader in conversational engagement, announced the acquisition of Knowlarity Communications.
Voice Recording your calls – Top 10 IVR Providers
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Over the years, technology has revolutionized the world in many ways, starting from the way we live and we communicate. Today, many users book their travel and entertainment tickets online, automating their banking process. Throughout their online journey, most of the customers feel comfortable reaching their customer service team without stepping outside of their home using their smartphones. Considering such practices, every call you receive for your business is more important and recording such customer calls plays an essential role for any type of organization. Without call recording technology, it is difficult to monitor your employees or manage your leads. To improve customer service, many businesses are now using IVR technology.
Read More:-https://www.helloleads.io/blog/all/technology-and-tips/voice-recording-your-calls-top-10-ivr-providers/
Knowlarity Expect to Cross Rs 100 Crore Revenue with 50% Growth
#Knowlarity Expect to Cross Rs 100 Crore Revenue with 50% Growth #CloudTelephony #Cloud
Cloud-based telephony services provider Knowlarity Communications expects to cross the INR 100 crores annual revenues mark in the domestic market by the end of this financial year. Knowlarity, Asia’s largest cloud telephony company, has been growing at a robust annual rate of 50%.
For Knowlarity Communications, a recognized leader in the SaaS vertical, the factors that are helping in reaching the…
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Knowlarity recently partnered with Freshworks one of the most rapidly growing SaaS companies in the customer engagement space.
Knowlarity Communications has joined hands with YES BANK to power the latter’s latest startup acceleration initiative, YES SCALE. In its capacity, the Singapore-based business communications powerhouse will develop a robust business ecosystem by aligning its specialized business communication and startup expertise with the bank’s vast infrastructure and partnership channels.
Knowlarity has completed the two-step integration process by absorbing Sunoray’s “Tentacle”, an end-to-end cloud-SaaS CRM that covers the entire customer acquisition workflow from telemarketing to field-force management.
Synergizing with the rapid futuristic transformation, Knowlarity, today announced its rebranding. The leading cloud communications services provider in emerging markets across South Asia and other regions of the world, has decided to completely redefine its look, vision, the entire avatar. Hinging its new identity on being a pioneer of futuristic technology, Knowlarity is marching towards greater expansion, incorporating larger enterprises in its ever-expanding client base, and providing services hitherto unseen in the business communications domain.
Knowlarity Acquires Customer Engagement Platform, Smartwards
Knowlarity Acquires Customer Engagement Platform, Smartwards
Knowlarity Communications, Singapore based cloud telephony company has acquired Delhi based Customer Engagement platform, Smartwards for an undisclosed amount. After the acquisition, Co-Founders of the acquired startup, Shantanu Mathur and Dhanraj Singh Bisht will join Knowlarity and head its India operations. Also, as part of this acquisition, Knowlarity will now integrate Smartwards solution to…
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