I enjoy working with the students and friends there and helping out passengers as best we can to make their trip easy and less stressful. Ensuring the Kiosk is running smoothly, and the passenger is less stressed is essential. It is always essential to scan and report if the Kiosk is not working because we got many passengers coming up, and it is always packed. The problem we have is when it gets too busy we forget the machine that is down because we are moving back and forth and when a passenger goes to the machine and call one of us for help not knowing that the machine is not working. Since sometimes it is a bit hard to let each of us know the one machine is down, we always do our best to communicate or give each other signals if we are busy helping passengers, which is always lovely. Once we are less busy, we update each other about what is working and not working.