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Upon entering into the #internetcafe you have to give your national identification card to be swiped at the front desk so that all information can be monitored and traced back to the individual user of the computer. After the identity check, you can get food and snacks to set up for the night. #livefieldnotes #triciainchina #网吧 #internetcafe (at Hangzhou, China)

#triciainchina #internetcafe #网吧 #livefieldnotes

#Officespace or #internetcafe ? This is one is the most visceral changes I've experienced on this trip. This is how the new Internet cafe looks in many parts of China - not a single person watching porn, everyone is playing games, no heavy clouds of cigarettes, totally lit, no garbage anywhere, shiny floors...this looks nothing like the #网吧 from even a few years ago. #livefieldnotes #triciainchina (at 杭州西湖風景區)

#officespace #triciainchina #internetcafe #网吧 #livefieldnotes

Beihai is the first city I've been in where the number of empty ghost buildings overwhelmingly outnumber the city's population. The streets are even wider than the ones in Beijing, and yet there's not even a lot of cars as most people ride electric scooters. #北海 #广西 #triciainchina #livefieldnotes (at 北海银滩)

#北海 #广西 #triciainchina #livefieldnotes

Taking a flight on #SpringAirlines and watching the flight attendant sell a gold plated razor for 300¥. He's been talking for 3 minutes about the benefits of getting special morning energy when using a gold plated razor, creating an even closer shave. Spring Airlines is a low cost carrier in China. I equate them to Ryan Air, but instead of selling gambling tickets they are more entertaining as their flight attendants are essentially QVC hosts. #triciainchina #livefieldnotes #春秋航空

#springairlines #triciainchina #春秋航空 #livefieldnotes

Mini Reflection On Systems #12

“Ombudsman”

So cool! I had no idea this role existed! Until I began spending time in hospitals & skilled nursing facilities, and googled this with a doctor; No it’s not named after the winning plaintiff in a court case (which is what I initially thought) - it’s actually the name of an official role in a system.

From Wikipedia:

“An ombudsman, ombuds, or public advocate is an official, usually appointed by the government or by parliament, but with a significant degree of independence, who is charged with representing the interests of the public by investigating and addressing complaints of maladministration or a violation of rights. In some countries an Inspector General, Citizen Advocate or other official may have duties similar to those of a national ombudsman, and may also be appointed by a legislature. Below the national level an ombudsman may be appointed by a state, local or municipal government. Unofficial ombudsmen may be appointed by, or even work for, a corporation such as a utility supplier, newspaper, NGO, or professional regulatory body.

The typical duties of an ombudsman are to investigate complaints and attempt to resolve them, usually through recommendations (binding or not) or mediation. Ombudsmen sometimes also aim to identify systematic issues leading to poor service or breaches of people's rights. At the national level, most ombudsmen have a wide mandate to deal with the entire public sector, and sometimes also elements of the private sector (for example, contracted service providers). In some cases, there is a more restricted mandate, for example with particular sectors of society. More recent developments have included the creation of specialized Children's Ombudsman and Information Commissioner agencies...”

Mini Reflection On Systems #11

When perspectives converge, it's helpful to be able cite at least 2-3 articles / studies that support your position. Similarly, one can ask to be pointed in the direction of research that supports another practitioners' philosophy of practice (and not in an ‘I gotcha' way, as that’s relationship damaging in the long run…(I know, because I just made that mistake :-/)…. But rather in a sincere, attempting-to-understand, information-seeking way).

A sincere ask on this front not only demonstrates curiosity about anothers’ point of view, but also invites them to examine the foundations of their beliefs.

Keeping the bar high for everyone.

In the moment, on the ground, here & now.