Locutius Letter 13: 🤖Bots, ❄️Iceland, and 👂Soundscapes
The Most Important Design Skill For An AI-Dominated World
Admission: I tried reading John Maeda’s Design in Tech Report while standing in line at Passport Control and I had to give up on page 21 (consulting firms M&A) because it was literally unreadable on my phone. Argh. Ranting about abandoned and/or poorly maintained acquisitions aside, this quote stuck with me:
“Computers aren’t good at inclusion,” he says. “They’re good at exclusion, because they’re only based on past data. The business opportunity for the future-thinking designer is in inclusion.”
🖥🖥🖥
Microsoft Soundscape
So often we think about accessibility in terms of telling people about what’s right in front of them (or obstacles in the way), but if you’ve ever travelled to an unfamiliar place, you know that discovery comes from paying attention to what’s off the beaten path as well.
“Obstacle avoidance is not the problem, we have a dog, a cane and our blindness skills for that,” said Erin Lauridsen, Access Technology Director, LightHouse for the Blind in San Francisco. “The gap is knowing where things are and being able to decide what's of interest.”
When I travelled to Tokyo I ran into a lot of problems because I couldn’t read street signs or business names. This is a problem that visually impaired people deal with every day. I recommend watching the video to get an idea of what the app can do. Read more:
Watch the video on the project site (It’s the best explainer)
Soundscape app empowers people who are Blind or have Low Vision to explore the world
Download the app (iOS only, sorry)
👂👂👂
Bots! Why your chatbot needs to care about context
When it comes to conversation design, chatbots and VUIs have a lot in common (and a lot not-in-common..ephemerality, cough, cough). In this article, Gillian Armstrong covers some of the context your chatbot should care about, beyond When, Where, and What (these are things your VUI should care about, too). Read it: Why your chatbot needs to care about context
🤖🤖🤖
More bots: Mental health AI platform, Woebot lands $8M in funding
What makes Woebot different? Before founding the company, Alison Darcy was a clinical psychologist at Stanford. How rare (and great?!?) is it to see someone with subject matter expertise founding a company. Interested in working at Woebot? They’re hiring a creative writer who can specialize in Cognitive Behavioral Therapy: https://woebot.workable.com/jobs/655376 Read more about Woebot:
The Chatbot Therapist Will See You Now and
I spent 2 weeks texting a bot about my anxiety — and found it to be surprisingly helpful
😞😞😞
Facebook / Iceland / Linguistics
When I interviewed at Facebook, one thing the Groups team was excited about was that most women on Facebook in Iceland belong to the same Facebook group. Yeah, like Pantsuit Nation, but for *all* of the ladies in Iceland. Granted, there are only 167,000 women of any age in Iceland, but when you’re talking about cultural decimation, those numbers become even more important. In an article in The Guardian, Jon Henley details how digital language chips away at Iceland’s language and culture, one phone at a time, in interviews with Icelandic professors of linguistics and digital media. “Once, outside school you’d do sport, learn an instrument, read, watch the same TV, play the same computer games,”...“Now on phones, tablets, computers, TVs, there are countless games, films, series, videos, songs. You converse with Google Home or Alexa. All in English.” Read more:
Icelandic language battles threat of digital extinction
No mean girls: Why one-third of this nation's women joined same Facebook group
❄❄❄
Locutius Links
Oral-B made a 2-minute podcast for when your kids brush their teeth. It’s marketed for Alexa, but it works on Google, too. / Gimlet Media
Alexa has follow-up mode Now you don’t have to say “Alexa, turn on the kitchen lights.” and then “Alexa, turn on the dining room lights.” You can’t say “Alexa, turn on the kitchen and dining room lights” or “Alexa, turn on the lights for dinner.” But baby steps, eh? / Apple Insider
Microsoft drops ‘Hey Cortana’ in favor of just ‘Cortana’ on smart speakers / The Verge
How Otto, a German ecommerce giant, uses artificial intelligence. This one you'll need to read for yourself. Automation isn't going away. / The Economist
Why you Shouldn’t Skip a Linguistics Analysis Before you Pick a Company Name “The three basic metrics to test for are pronounceability, negative meanings, and existing brand associations.” / Rewind and Capture
Review: I tried Levi's $350 denim jacket featuring Google technology — and it made my commute so much better I’ve tried this jacket, too. All I can say is that I wish they made a ladies version because the cut on this one is strictly for guys with trim waists and big shoulder muscles. Also how 'alterable' is "smart" clothing? / Business Insider
The Feds Can Now (Probably) Unlock Every iPhone Model In Existence / Forbes
Now we know why Siri was so dumb for so long / Mashable
It turns out that humans don’t like robots that don’t like humans. Who could have predicted this?!?! / AV Club (no, not The Onion - this is a real story about people putting BBQ sauce on robots)
Robotic Tortoise Helps Kids to Learn That Robot Abuse Is a Bad Thing. What are the ethical implications of harming a robot? Do we get mad if people hurt their cars? Or are robots more like pets? Is there something predictive about how we treat robots? Or are humans actually smart enough to know that robots don’t have feelings and they’re just machines? Why do we describe breaking a robot as immoral, but we wouldn’t use the same description for a vacuum cleaner? I mean, unless it was a robot vacuum cleaner. / IEEE Spectrum
Robot ethics aside, here are the best things I bought this week:
Melatonin. I just returned from Tokyo and right now I’m confused by two things: 1. Which side of the sidewalk to walk on, and 2. How there is a 16 hour difference between Tokyo and San Francisco, and yet I am somehow not jet-lagged? I’m chalking this up to 3 mg of melatonin on my first night in each place (Yeah, just one pill, one time, each way - for $8.00 you get more melatonin than you'll use in 10 years). At this point, I don’t care if Melatonin is a placebo. I just know that I feel like a normal human being, which should be impossible.
Make your kid happy with a set of My First Temporary Tattoos: Adventure, Creatures, Sports, and More. These temporary tattoos are easy to apply and look cool for a week. The only downside is that a) they're an add-on item, and b) you have to use rubbing alcohol to remove them.
A PURSE THAT CAN FIT A 10.5” iPAD PRO IN A CASE INSIDE OF IT. And that’s all you need to know. Okay, also it is leather, it’s on sale for 70% off of the regular price. And it is SUCH A NICE BAG, with zipper pockets and places to put your charger and your wallet and even your pens.
Until next week! Abi Jones Editor, Locutius Is there something I missed? Reply to this email with a link! Want to chat? I’m on Twitter at @jonesabi Disclaimers: Yes, this newsletter includes affiliate links! I've made $2.14. Thank you, whoever clicked on a link in this newsletter and ended up buying The Hobbit: The Motion Picture Trilogy. And yes, I work at Google. The views in this newsletter are mine, not Google’s, obvs.