#mlarge

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We're Hiring: Experienced Tree Surgeons/Climbing Arborists needed for immediate start

Experienced Climbing Tree Surgeons/Arborists are required for immediate start at M.Large. Candidates should be self-motivated and work to a high standard. Previous experience in quality tree care with relevant training and qualifications a distinct advantage. Wages and terms will be negotiable depending on appropriate qualifications and experience. An excellent opportunity to work with a well established tree management company as part of it's expansion. If this is you then email us your CV in the first instance to [email protected]

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We're hiring again:HGV Delivery Demonstrator

Job Title: HGV Delivery Demonstrator

Outline

This is not the average driving role...

While on assignment the successful candidate will be representing the face and brand of M.Large to our end user customers and members of our dealer network. As such we require the successful candidate to be highly professional and courteous as they will be a key member of our sales department.

Qualifications

Applicants must have a full, current LGV (Class C + E) driving licence and digital tachograph card, which enables them to drive in Northern Ireland, UK and Ireland and have at least two year’s experience of:

• driving in a commercial environment; and,

• dealing directly with members of the public and the needs of customers.

Core Competencies

a solid understanding of the importance of personal responsibility for health and safety compliance

a solid understanding of the necessary regulations and record keeping required of HGV/LGV drivers

Ability to communicate effectively verbally, by telephone and in writing (forms, documents and emails etc) All applicants must comply with our insurance criteria.

  Advantageous

  Technical knowledge of vehicle/machinery care and maintenance (engineering or agricultural machinery backgrounds may be advantageous)

Experience of loading and unloading/care of high value equipment using crane, forklift, and loaders may be advantageous

  Applicants should be aware that this is a cross channel role requiring the successful candidate to travel by ferry and be away from home for short periods. Further assignments may include delivery of equipment to sites throughout Ireland and transportation of goods and products for trade shows and exhibitions.

  M.Large is a family firm with a heritage of over 40 years and a progressive approach to developing the business.

Our people are flexible, dedicated and hardworking and are given the opportunity to develop new skills and aims to allow individuals the ability to demonstrate and develop new and existing skills and assume additional responsibilities in accordance with this.

Apply using the link provided above or by emailing your CV to [email protected]

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Featured: Farmi Forest JL50 Skidding Winch

The unsung heroes of the forester's armoury, skidding winches are work hungry machines that will make light work of skidding heavy timbers from forestry sites for processing.

The Farmi Forest JL50 is a classic example. With PTO drive and 5 tonne pulling power to the choker chains and 80m of cable the JL50 winch will get your raw timber supplies out and onto your processor in an efficient no fuss manner.

Some of the keypoints of the Farmi JL50:

5 tonne pulling weight

80m high tensile cable

With 50 kN line pull for tractors from 50 HP

Automatic overrun brake – easy cable handling

Good spooling -long distance from upper pulley to drum

Wide, robust and well shaped butt plate

Electrohydraulic/remote control available as retrofit

Lower pulley as standard

Watch a video of Farmi 501 (JL50 predecessor) at work below.

For more details of the JL50 and current offers available on all Farmi winches call M.Large on [phone] or email your enquiry to [email protected].

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Are we hearing you?

  Are we hearing you?

We received a pleasant and courteous testimonial from customer this morning. I want to be clear on where I’m going with this…it’s not unusual for us to receive smiles, handshakes and appreciative comments for the end to end service we provide to the forestry and firewood industries. That said, I felt it an opportune moment to let our customers, contacts and suppliers know what feedback means to us.

  There is an old saying, “it’s the quiet ones you have to watch out for…!”

  This is never truer than in customer service and quality management, because it’s the quiet whispers of discontent that will ruin even the most well-established of businesses, and only those being vocal in their requests can expect speedy support and resolution.

  On a daily basis here at M.Large we deal with complicated hard working machinery, both selling quality tools we’ve had employed in our own premises before distributing to a wider audience, and also in the essential aftercare side of things.

  The testimonial we received (we won’t embarrass the sender by naming him or quoting verbatim) concerned a requirement for advice on a minor fault that was resolved through the replacement of a wear and tear consumable part.

  Once the customer contacted us the “friendly advisor” in question spent the time on the phone to ascertain the issue, and used our experience to pinpoint the issue and resolve rapidly. This speedy resolution is what the customer hung his comments around, to the point that he took time out of his day to pen his thoughts.

  To me that seals the deal, for a customer to sacrifice personal or business time to send praise to a supplier, means that we’re definitely on his Christmas card list now!

  So it becomes apparent then how feedback works. Whether positive or negative, we want to hear from you. If you’re happy with the service and advice you receive from M.Large, tell us. If you have a problem, get in touch as soon as you can and we’ll do everything we can to identify the cause of the issue and where possible resolve in a timely and mutually agreeable manner.

  We grow with your valued support, we hear what you say, and we learn something from every situation.

  So with that in mind, are we hearing you?....loud and clear!

  Tim

Marketing Manager

M.Large